Welcome to the Helpdesk

Thank you for visiting the WPI Helpdesk Web site! Whether you are just getting started or have been using WPI computing resources for years, this site is designed to help you make the most of your WPI computing experience. Visit often for the most up-to-date information and to learn about recent changes to our computing environment.

Need help? Submit a request for assistance.

What's New...

Beware of E-mail Phishing Schemes
Many WPI community members have reported receiving "Phishing" style spam. Phishing is a high-tech scam that often uses e-mail to deceive people into disclosing sensitive personal information that can then be used to enable identity theft.

Please remember that no one in WPI IT will ever ask you for your password and you should never provide it. Any such requests are fraudulent.

For additional details about phishing threats and to increase your own awareness, see: http://www.wpi.edu/+infosec/phishing.html
When will Windows 7 be available?
Now! Windows 7 is currently available in 32 or 64 bit versions.
Please visit http://www.wpi.edu/+cla to order your copy.
Helpdesk hours over the break:
Dec 18 thru 23 - Open 8AM to 5PM.
Dec 24 thru Jan 3 - Helpdesk is closed.
Jan 4 - 13 Open Monday - Friday 8AM to 5PM.
Information for New Students
Check out our FAQ for Incoming Students for answers to common questions.

Latest CCC News...

Resolved: Delay of WPI Email Including Scanned Documents (27 January 2010)
Resolved: Hotmail, Live.com, and MSN Blocking WPI Emails (24 January 2010)
Hotmail, Live.com, and MSN Blocking WPI Emails (22 January 2010)
Central Print Server (\\printers) Migration (22 January 2010)
Final Notice: Matlab Users must Update License File (22 January 2010)

Maintained by itweb.
Last modified: Mar 12, 2009, 14:15 EDT