Computing & Communications Center
Helpdesk

STUDENT & ADMIN Account Lockouts

In the event that you mistype your ADMIN password incorrectly more than 3 times, the system will automatically lock you out and you will have to do one of two things:

Option 1

Wait 30 minutes and then try logging in again. If you try to reconnect before that 30 minute period has passed, the server will start the 30 minute countdown all over again.

Option 2

Students

Go to the Windows Account Maintenance Page, click the "Accept AUP" button, enter your ID number and PIN, then choose "Unlock your STUDENT account" and enter the required info. This will unlock your account right away, and you should be able to log in right away after this.

Faculty/Staff

Contact the Helpdesk.

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Last modified: Jun 08, 2011, 11:36 EDT
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