Computing & Communications Center
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Force a download of the Global Address Book

Occasionally, Outlook may not be using the most recent version of the Global Address Book (GAL), which may prevent you from finding a valid shared calendar in the directory. Downloading the most recent version of the GAL will fix the problem.

  1. On the Send/Receive tab, select Send/Receive Groups.  From the drop down menu, select Download Address Book.
  2.  Check the box Download changes since last Send/Receive and select Full Details, then click OK.
  3. If your GAL has not been updated recently, this may take several minutes.
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Last modified: Feb 24, 2011, 11:27 EST
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