Force a download of the Global Address Book
Occasionally, Outlook may not be using the most recent version of the Global Address Book (GAL), which may prevent you from finding a valid shared calendar in the directory. Downloading the most recent version of the GAL will fix the problem.
- On the Send/Receive tab, select Send/Receive
Groups. From the drop down menu, select Download Address Book.
- Check the box Download changes since last Send/Receive and
select Full Details, then click
- If your GAL has not been updated recently, this may take several minutes.
Last modified: Feb 24, 2011, 11:27 EST