Welcome to the Helpdesk

Thank you for visiting the WPI Helpdesk Web site! Whether you are just getting started or have been using WPI computing resources for years, this site is designed to help you make the most of your WPI computing experience. Visit often for the most up-to-date information and to learn about recent changes to our computing environment.

Need help? Submit a request for assistance.

What's New...

Beware of E-mail Phishing Schemes
Many WPI community members have reported receiving "Phishing" style spam. Phishing is a high-tech scam that often uses e-mail to deceive people into disclosing sensitive personal information that can then be used to enable identity theft.

Please remember that no one in WPI IT will ever ask you for your password and you should never provide it. Any such requests are fraudulent.

For additional details about phishing threats and to increase your own awareness, see: http://www.wpi.edu/+infosec/phishing.html
Information for New Students
Check out our FAQ for Incoming Students for answers to common questions.
Summer Hours
Visit the Helpdesk Services & Support page for updated information.
Academic Year Employment Opportunities at the Helpdesk
Are you interested in working at the Helpdesk? We are currently accepting applications for the 2009-2010 Academic Year. Read about available positions and apply now!

Latest CCC News...

Office Equipment Shutdown (Recommendation) (2 July 2009)
WPI Web Server Upgrade (Rescheduled) (1 July 2009)
WPI Email - Planned Down Time (24 June 2009)
Library Catalog Voyager System Downtime (9 June 2009)
myWPI and Network Share Authentication – Issue Resolved (5 June 2009)

Maintained by itweb.
Last modified: Mar 12, 2009, 14:15 EDT