Residence Hall Dialing Instructions

Local calls:	Dial 9 + 508 + 7 digit number
All Long Distance Calls:	Dial 9 + 800 number on your prepaid or long distance calling card, proceed as directed.

Voicemail

Extension 5900 will get you into the system, and ask you Mailbox? Enter your extension number followed by the # key. It will then ask Password?, and you will again enter your extension number followed by the # key. To retrieve messages, press 2 and follow the commands. To delete messages, press 76. To change your password please press 8* for mailbox commands and then 4 to change your password.

Please delete messages after listening to them.

Please see voicemail quick reference for more info on available voicemail commands.

If you need further assistance you can reach the Telecom Office at x5210.

Miscellaneous Tones

Dial tone: a continuous steady tone (You may dial at this point)

Broken dial tone: a pulsing dial tone tells you that you have voice messages. See voicemail, above. (You are still able to dial at this point)

Special dial tone: Three short tones followed by dial tone (Heard in conference calls or when transferring calls)

Slow busy tone: Line is busy

Fast busy tone: Incorrect dialing, or feature denied

Reporting Problems

To report a problem with your telephone line, or if you have questions about resident hall telephone service, please call the Telecom Office at x5210 between the hours of 8:00 a.m. to 5:00 p.m. Monday through Friday.

Maintained by webmaster@wpi.edu
Last modified: Nov 16, 2007, 10:11 EST