George C. Gordon Library

Academic Continuity: Library & Research Contingency Planning

In the event of an emergency situation caused by a natural disaster, man-made disaster, or pandemic crisis, it may be necessary for WPI faculty, staff and students to have alternative access to information resources and research support.

The table below provides potential technology solutions that would allow for flexibility in service delivery.


Research Services & Self Help

Service Description Notes Links

Reference

Reference assistance and research consultations are provided to all students, faculty and staff. If possible, library staff will be available via chat, phone, email in the event of an emergency. Check Help & Instruction for more details.

More information on Reference service options

Research Consultation Services

Contact a librarian using the virtual learners research consultation request form and we can use Wimba or other web conferencing options to provide virtual consultations.

Users may need to download a plugin on their computer to access the web conference.

More information from ATC on Wimba

Research Workshops

In the event that workshops are canceled, other options may be available including the use of Wimba or other web conferencing options to meet virtually. Vendors also provide online webinars.

Users may need to download a plugin on their computer to access the web conferences or vendor-led webinars.

More information on research workshops

Online Renewals

Students, faculty and staff may connect online to renew library materials through "My Account" features within our Library Catalog. Staff will make every attempt to follow up on Interlibrary Loan renewal requests. For ILL items use the online ILL renewal form.

My Account renewal and other options. For ILL book or media renewal requests, use the online ILL renewal form.

How to ... Research

The Library provides many online tutorials on how to research and use our services. Information Skills Tutorials and other How to ... Videos.

More self help options ...

Distance Learning Services

The Library provides services to distance learners which may be extended in the event of a crisis and dependent upon the staff's ability to fulfill users' requests.

More information on distance learning services ...


Library Facility

Description Notes Links

Building Use

Library staff have an emergency opening procedure in place and with the assistance of student employees will make every effort to remain open. In the event of an emergency where the library building would need to be closed, users may access our vast digital library using the WPI proxy server or remote desktop.

More information on use of the WPI proxy server or WPI's remote desktop.

Hours

Any changes in hours will be posted on the library web site and Facebook and/or Twitter news feeds and staff will also notify the campus via WPI email.

Library Hours


Emergency Communications

Description Notes Links

Announcements and Emergency Information

WPI has an emergency protocol which the library will follow in the event of a crisis. The library also has an emergency/disaster plan in place. Every attempt will be made to notify Library users of service interruptions or changes in hours or procedures through the use of the library's web site, Facebook and/or Twitter news feeds.

Connect to Library news, WPI_Library Twitter, and Gordon Library's facebook page.


Planning Tips for Faculty

Planning Tips for Students

See Also:

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Last modified: Sep 09, 2009, 12:19 EDT
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