Getting Support via Email

Do you need help with WPI computer accounts, E-mail, using software, buying a computer, or getting connected to the network? Are you not sure who to contact for technology dilemmas? We recommend you start by contacting the Helpdesk at helpdesk@wpi.edu or 508-831-5888.

There are also a number of email addresses you can contact for specialized help. But again, if you're not sure, please email helpdesk@wpi.edu.

Academic Technology Center (ATC)
General questions about the ATC including equipment reservations	atc@wpi.edu
Questions about educational technology services provided by ATC staff	ets@wpi.edu
Advanced Distance Learning Network (ADLN)
Questions about the advanced distance learning program	adln@wpi.edu
Gordon Library
General questions about library materials and policies	library-questions@wpi.edu
Interlibrary loan questions	lib-ill@wpi.edu
Questions about and problems with the Gordon Library Web site	lib-webmaster@wpi.edu
Schedule or register for an instruction session	library-instruction@wpi.edu
Off-Campus Library Services	ocls@wpi.edu
Helpdesk
Questions for the Computer Helpdesk	helpdesk@wpi.edu
Questions about and problems with the Helpdesk Web site	helpdesk-webmaster@wpi.edu
myWPI
Questions about the myWPI portal	myhelp@wpi.edu
Network Operations
Questions about the campus network	netops@wpi.edu
Telecommunications
Questions about the campus phone system	telecom@wpi.edu
Web Development Office (WDO)
Questions about and problems with the WPI Web site	webmaster@wpi.edu
IBM SP
IBM SP application help	sphelp@wpi.edu
IBM SP system support	spsupport@wpi.edu

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Last modified: Jun 14, 2005, 11:33 EDT