Content Management System (CMS)

WPI uses RedDot Content Management System software to update our website. The CMS allows non-technical users to create, edit, and publish content to the website. It also helps maintain a consistent look and feel across all pages of our site. The CMS automatically sets the site colors, fonts, and text formatting, while serving as a storage area for data, including text, images, and pdf files.

The CMS Process

The CMS is designed to simplify the publication of content to web pages through a workflow process. The workflow enables content creators to submit their work to a content approver, who then reviews and publishes the content to the site.

We encourage CMS users to visit our CMS Portal page for information on the system including tutorials, policies and procedures, and page examples.

If you have any questions regarding the CMS, please feel free to contact our CMS Administrator at cmshelp@wpi.edu.

Benefits of Using the CMS

Non-technical users can create and publish Web content
Look and feel remains consistent throughout site
Streamlined approval process
Reduced chance of duplicate information on site
Improved site navigation and flexibility
Greater capacity for growth of the website
Reduced site-maintenance costs and reliance on IT support

Our Services

Monthly brown-bag meetings for CMS users to discuss best practices, new application features, and usability, and to share experiences, discuss usability, etc.
Introductory training class focusing on updating and maintaining content
Laminated information guide for desktop use
One-on-one training from our WebSquad
Remote Desktop Assistance, which allows the CMS Support Team to troubleshoot by viewing your screen remotely
Webmaster ticket response under 24 hours; urgent phone support available when needed
Customized CMS training upon request
CMS status emails and downtime reporting
Ongoing CMS tutorial development
CMS user support surveys

Maintained by webmaster@wpi.edu
Last modified: June 27, 2008 15:35:23