All throughout the year so far, I have had sporradic problems with the network, for example, one application doesn't work, or a couple don't work (mostly PCXWare and Netscape). I called the CCC about these problems, and they told me to do meaningless and stupid things that did nothing to fix my problems. I eventually had to figure the problems out with the help of my friend, a network engineer for the city of Boston. Shouldn't the CCC know how to fix problems on its own network?
Finally, the last straw happened Friday. The network came loaded up, and told me to install a new version of Netscape because the old one has expired. So, I followed all of the directions, and Netscape did not work. I called up the CCC, and they told me to get a file called Win32s from the Microsoft ftp site and install it. I got the correct file, installed it, and it killed Windows. Windows no longer runs on my PC.
Is there anything that can be done about the incompetence of the CCC?
Thank You,
Christopher G. Long
Give feedback: newspeak@wpi.wpi.edu