Worcester Polytechnic Institute Electronic Projects Collection

Title page for E-project-031312-091130

Project TypeMQP
Submission date2012-03-13
AuthorsNo authors found.
SponsorSaint Vincent Hospital
TitleImplementation of an Emergency Department Split-Flow Process at Saint Vincent Hospital
  • Konrad, Renata, MG
  • Wang, Tsung-Yi, MG
  • Availability unrestricted


    Emergency Departments (ED) are faced with the challenges of increasing demand and constrained capacity, resulting in the need for hospitals to improve efficiency and patient care. In response, some have implemented a concept known as a split-flow process in their ED. The purpose of our project was to develop recommendations for the implementation of a split-flow process at Saint Vincentís ED in Worcester, MA. We analyzed current ED processes and developed a discrete-event simulation to project the effect of split-flow on ED performance metrics. We present recommendations for staffing assignments, physical layouts, and resources required for a successful implementation. To our knowledge, this is the first simulation model used to guide the implementation of a split-flow process in an ED.

  • Evaluation_of_the_Split-Flow_Concept_Using_Discrete-Event_Simulation_at_Saint_Vincent_Hospital.pdf

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