Title page for E-project-050406-082550

Project Type	IQP
Submission date	2006-05-04
Authors	Joanna Leigh Bridge, CE Brenden Brown, PH Kyle Joseph Robichaud, BE Benjamin A Thistle, ME
URN	E-project-050406-082550
Division	Energy and Resources
Center	Windhoek, Namibia
Sponsor	Desert Research Foundation of Namibia
Title	Enhancing Understanding of Utility Services: Improving Communication between the residents of Katutura and the City of Windhoek
Advisors	Demetry, Chrysanthe, ME Vaz, Richard Francis, EE
Availability	unrestricted
Abstract The goal of this project, sponsored by the Desert Research Foundation of Namibia, was to recommend an awareness raising process to assist communities in enhancing their understanding of city services and bills. This project investigated the differences in perceptions, comprehension, and communication between communities, to find what factors influence a community's ability to organize bill payment. The findings were used to make recommendations that would allow other communities to benefit from what has been successful in communities with a high rate of bill payment.
Files	NAM1_D06_IQP.pdf

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