Worcester Polytechnic Institute Electronic Projects Collection

Title page for E-project-050409-142116


Project TypeIQP
Submission date2009-05-04
Authors
  • Jesse A Lane, CE
  • Dan S Moussette, AE
  • Neil Nanisetty, MA
  • Kile Simpson, AE
  • URNE-project-050409-142116
    DivisionEconomic Growth, Stability, and Development
    CenterBoston, Massachusetts
    SponsorCity of Boston
    TitleAlternative Loyalty Systems and Streamlined Merchant Acquisition for Boston Community Change
    Advisors
  • Brown, Donald R, EE
  • Krueger, Robert, ID
  • Availability unrestricted

    Abstract

    Boston Community Change (BCC) is a loyalty program that allows businesses to offer rebates on one unified platform. The Interra organization funded the rebate software but recently lost its funding due to the Madoff scandal. Therefore, our goal was to propose an alternative loyalty system and provide BCC with a streamlined sales process. We conducted interviews, surveys, and meetings with participating merchants and BCC staff and recommended the best alternative loyalty system and an electronic approach to merchant acquisition.

    Files
  • IQP_Final_Draft.pdf

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