Worcester Polytechnic Institute Electronic Projects Collection

Title page for E-project-050509-161943


Project TypeIQP
Submission date2009-05-05
Author
  • Rui Dai, MIS
  • URNE-project-050509-161943
    DivisionSocial Studies of Science and Technology
    TitleAn Empirical Study on Web Usability
    Advisor
  • Djamasbi, Soussan, MG
  • Availability unrestricted

    Abstract

    This project aims to better utilize the World Wide Web as a sociotechnical capital by improving web usability and user experience. Grounded in human-computer interaction literature, four hypotheses were formed and tested via two task-oriented studies: an online survey and an eye tracking study. Subjective assessments and objective measurements were taken. The results provided insight on designing websites that facilitate a more effective and pleasant user experience. Implications for improving the World Wide Web as social capital are discussed.

    Files
  • IQP-CD09-Web_Usability-Final.pdf

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