Project Type IQP Submission date 2007-05-19 Authors Andrew J Anderson, ME Kyle Damon Geder, ME Timothy Lontz, ME Christopher Bennett Mayo, BIO URN E-project-051907-184019 Division Safety Analysis and Liability Center Melbourne, Australia Sponsor Country Fire Authority Title CFA: Brigades Online Usage Analysis Advisor Barnett, Jonathan Ross, FP Availability unrestricted Abstract
The goal of this project was to establish recommendations for Country Fire Authority (CFA) of Victoria, Australia, concerning methods to increase the usage of web-based services for their volunteer members. To do this an evaluation of the current members' only website, Brigades Online, was done. Telephone and Online surveys were performed to gain insight into possible problems. From research and these surveys, a set of recommendations were created regarding how CFA could optimize the usage of their members' only website.
Files IQP_Updated_5_19_2007.pdf
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