Title page for E-project-121206-184623

Project Type MQP

Submission date 2006-12-12

Authors
Fernando Miguel Olloqui, MGE
Esteban Ramiro Paez, MGE
Alan P Podmostka, MG

URN E-project-121206-184623

Center Wall Street

Sponsor Morgan Stanley

Title Identifying Best Practices in Morgan Stanley

Advisors
Gerstenfeld, Arthur, MG
Ciaraldi, Michael J, CS

Availability unrestricted

Abstract
The project identified differences in Client Service between the New York and London branches of Morgan Stanley Prime Brokerage. The team analyzed Corporate Actions, Cash Journal Entry, and Backup Notes between these branches using process flows and fishbone diagrams. With the use of a scorecard, the group benchmarked New York and London's processes against each other to determine if either were a best practice. Finally, the students formulated recommendations to improve quality and reduce risk within these processes.

Files
MorganStanleyMQPNY2006.pdf

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Project Type	MQP
Submission date	2006-12-12
Authors	Fernando Miguel Olloqui, MGE Esteban Ramiro Paez, MGE Alan P Podmostka, MG
URN	E-project-121206-184623
Center	Wall Street
Sponsor	Morgan Stanley
Title	Identifying Best Practices in Morgan Stanley
Advisors	Gerstenfeld, Arthur, MG Ciaraldi, Michael J, CS
Availability	unrestricted
Abstract The project identified differences in Client Service between the New York and London branches of Morgan Stanley Prime Brokerage. The team analyzed Corporate Actions, Cash Journal Entry, and Backup Notes between these branches using process flows and fishbone diagrams. With the use of a scorecard, the group benchmarked New York and London's processes against each other to determine if either were a best practice. Finally, the students formulated recommendations to improve quality and reduce risk within these processes.
Files	MorganStanleyMQPNY2006.pdf