Worcester Polytechnic Institute Electronic Theses and Dissertations Collection

Title page for ETD etd-042909-120746


Document Typethesis
Author NameBai, Hua
Email Address hbai1115 at gmail.com
URNetd-042909-120746
TitleReverse supply chain coordination and design for profitable returns-an example of ink cartridge
DegreeMS
DepartmentManufacturing Engineering
Advisors
  • Amy Zeng, Advisor
  • Kevin Rong, Co-Advisor
  • Sharon Johnson, Committee Member
  • Keywords
  • sustainability
  • optimization
  • supply chain design
  • coordination
  • reverse supply chain
  • Date of Presentation/Defense2008-12-17
    Availability unrestricted

    Abstract

    Products at the end of life cycles that are

    thrown away by the consumers can be harmful to

    the environment, but could create additional

    profit as each product or part of the materials

    of the product can be remanufactured or

    refurbished and then resold in the market. In

    this paper, using the ink cartridge as an

    example, we first describe the product return

    process, then present the mechanisms for

    coordinating the customers, the retailers and the

    manufacturers in order to lure the customers to

    return the used items while simultaneously

    presenting potential profits for both the

    retailers and manufacturers. According to

    characteristics of ink cartridge industry, an

    alternative reverse supply chain design is

    proposed, where partnership is built between OEM

    and 3rd party refiller to better attract ink

    cartridge return. Further comparison analysis is

    conducted to find out which design is better

    under different circumstances.

    Files
  • huabai.pdf

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