Document Type thesis Author Name Bai, Hua Email Address hbai1115 at gmail.com URN etd-042909-120746 Title Reverse supply chain coordination and design for profitable returns-an example of ink cartridge Degree MS Department Manufacturing Engineering Advisors Amy Zeng, Advisor Kevin Rong, Co-Advisor Sharon Johnson, Committee Member Keywords sustainability optimization supply chain design coordination reverse supply chain Date of Presentation/Defense 2008-12-17 Availability unrestricted Abstract
Products at the end of life cycles that are
thrown away by the consumers can be harmful to
the environment, but could create additional
profit as each product or part of the materials
of the product can be remanufactured or
refurbished and then resold in the market. In
this paper, using the ink cartridge as an
example, we first describe the product return
process, then present the mechanisms for
coordinating the customers, the retailers and the
manufacturers in order to lure the customers to
return the used items while simultaneously
presenting potential profits for both the
retailers and manufacturers. According to
characteristics of ink cartridge industry, an
alternative reverse supply chain design is
proposed, where partnership is built between OEM
and 3rd party refiller to better attract ink
cartridge return. Further comparison analysis is
conducted to find out which design is better
under different circumstances.
Files huabai.pdf
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