Welcome to the Helpdesk

Thank you for visiting the WPI Helpdesk Web site! Whether you are just getting started or have been using WPI computing resources for years, this site is designed to help you make the most of your WPI computing experience. Visit often for the most up-to-date information and to learn about recent changes to our computing environment.

Need help? Submit a request for assistance.

What's New...

Working from off campus?
Take a look at our new working from home guide.
Interested in a Mobile Device?
Check out our new mobile support site.
Getting Connected II: Take IT With You
A pdf version of our NSO presentation is available for download.
Beware of E-mail Phishing Schemes
Many WPI community members have reported receiving "Phishing" style spam. Phishing is a high-tech scam that often uses e-mail to deceive people into disclosing sensitive personal information that can then be used to enable identity theft.

Please remember that no one in WPI IT will ever ask you for your password and you should never provide it. Any such requests are fraudulent.

For additional details about phishing threats and to increase your own awareness, see: http://www.wpi.edu/+infosec/phishing.html

Latest CCC News...

Extended System Maintenance: myWPI/Blackboard version 9.1 at http://blackboard.wpi.edu (20 April 2012)
Macintosh Flashback Virus Patch Available – 04/13/2012 (13 April 2012)
Automated Phone Attendant Unavailable 4/12/12 5:00–10:00 PM (10 April 2012)
Network Maintenance (affects Wireless, Portable Wired, and Netreg) - March 7, 2012 6:00 PM - 8:00 PM (EST) (6 March 2012)
Building Network Maintenance - March 6, 2012 (28 February 2012)

Maintained by itweb.
Last modified: Feb 17, 2010, 19:13 EST