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• CCC Home

Updating Your Campus Phone Extension

1. Log into Banner Self-Service
2. Select the Personal Info tab
   
3. Choose Update Address(es) and Phone(s)
   
4. Select the School/Campus address.  Click the "Current" hyperlink to edit it (noted by red box).
   1. If one doesn't exist, select it from "Type of Address to Insert" dropdown and click Submit (noted by purple boxes).
      
5. If you are creating the School/Campus address from scratch, make sure to input all required fields (highlighted in yellow)
6. Enter your work phone number in the Primary Phone Number For This Address field (highlighted in red).  The extension field (ex: 1234) is what feeds the Automated Attendant.
7. Click Submit (noted by purple box) for your changes to take effect.
   

Computing and Communications Center - Worcester Polytechnic Institute
100 Institute Road, Worcester, MA 01609-2280
Phone: +1-508-831-5136 - Fax: +1-508-831-5483 - itweb