Appeals Process and Grievance Procedures
Eligibility for accommodations is determined by the Director of Disability Services in accordance with our documentation guidelines and housing accommodation procedures and are based on submitted documentation, the student’s accommodation history, current academic experience at WPI, and accommodations requested on a student’s voluntary disclosure form. If a student would like to request accommodations in addition to those for which they are initially approved, the student may request the Director re-evaluate current documentation or provide additional documentation which supports eligibility for an additional accommodation.
Appeal Process (Accommodation Eligibility)
If eligibility for an accommodation is denied, the student may submit a formal eligibility appeal in writing to the Director in a timely fashion stating their reason(s) for appeal and any specific remedial action being requested.
If the appeal is not resolved at this level, the student may continue their appeal to the Accommodation Appeals Committee (AAC), comprised of senior leadership from Academic Affairs and Student Affairs. The student must submit a written grievance in a timely manner, including all relevant information and should articulate clear remedial action being requested. The student’s request and any pertinent documentation will be reviewed by the AAC before a final decision is rendered*.
Academic Accommodation Implementation and Appeal Process
Accommodations do not always apply the same way to each course and students should always discuss appropriate means of applying their accommodations to a given course with their professors. If a student believes that they are being denied an accommodation in the classroom or exam environment, or their accommodation is being applied inappropriately, and they are not able to reach an agreement with their professor, the student should first consult with the Director of Disability Services for support in reaching an acceptable agreement between all parties before assignments, exams, or other graded work is submitted.
If a student is denied an accommodation and believes this has resulted in a negative impact to their grade, the student may submit a formal appeal to the Director of Disability Services in a timely manner relative to the event(s) in question including specific details of the event(s), relevant accommodation information, and how the event(s) negatively impacted their grade due to a denial or misapplication of accommodation(s). The Director will work with all parties involved to reach an understanding.
If the appeal is not resolved at this level, the student may continue their appeal to the Accommodation Appeals Committee (AAC) at which point the student’s request and any pertinent documentation will be reviewed by the Committee to make a recommendation as to whether corrective action is warranted. The AAC will contact appropriate involved parties if any additional information is needed. The recommendations of the AAC will be shared with the faculty member and student.
If a student believes further consideration is warranted, the student should pursue an appeal through the Faculty Review Committee. For details on this process, please refer to the undergraduate catalog under “Grade Appeal and Grade Change Policy”.*
*Any student has the right to file a complaint with the Office of Civil Rights of the U.S. Department of Education. The office will investigate and issue a Letter of Findings either supporting the student or the institution.