Regi 25

For Faculty & Staff Day 4: Deep Dive: Asset, Change, CMDB & Problem Management - SERVICENOW

Managing IT Systems at WPI is complex. This session is designed for IT Staff, Desktop Support, System Administrators and those seeking to use the tool for functional processes beyond Incident Management and Service Request. Special focus may be given to:

  • Asset Management
  • Configuration Management
  • Change Management

This course is intended for:

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