Regi 25

For Faculty & Staff Day 2: Deep Dive: Knowledge Management & Service Catalog - FOOTPRINTS

Communicating information about WPI IT Services and Knowledge is a challenge given the wide array of systems and software we support and IT Services we deliver. This session is designed for Helpdesk staff, IT Staff, IT Service Owners, and IT Content owners. Special focus may be given to:

  • Knowledge Management
  • Service Catalog

This course is intended for:

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