Information Technology Division
Computing & Communications Center

Work Study Job Descriptions

Shop Assistant

The Shop Assistant will work in the subbasement of Fuller Labs performing the following responsibilities:

Skills required are as follows:

Helpdesk Specialist *

Do you enjoy helping others? Do you love solving problems? Helpdesk Specialists provide phone, e-mail, and in-person tech support for the WPI community (faculty, staff, and students).

Requirements/Desired Skills:

* Paid training is mandatory. There are a few positions available to students who do not have federal work study funding. These positions are competitive and require a high level of commitment.

Office Assistant - IT Office

The Office Assistant will work in the main office of Information Technology providing general office assistance.

Responsibilities include:

Skills required are as follows:

Windows Support Assistant - IT Office

The Windows Support Assistant works with the IT Windows Group on a variety of tasks including (but not limited to) software deployment testing, lab management, and lab image maintenance, as well as interfacing with frontline support at the Helpdesk and IT Shop. This position offers the opportunity to play a pivotal support role in a dynamic Windows client/server environment, and the chance to develop real-world on-the-job skills. The Windows Group is responsible for 13 Public Labs, several special purpose labs as well as the third level support for desktop systems throughout the campus. The Windows Group also manages the Exchange Mail system, and the Windows domain.

Required Skills

Programmer - Information Security

Information Security requires a programmer for a number of projects over the course of the year. In addition, this position has some light system administration duties. Students are expected to have the following skills.

Applicants will be asked to provide a sample of code and a resume. Please submit that information to

Network Operations and Telecommunications

Network Operations and Telecommunications are looking for a small number of workstudy students to assist in basic day to day tasks and routine projects and maintenance. Duties will include:

No prior experience is necessary. Preferred skills include:

Limited departmental funds are available for those without Federal workstudy funds. Additional consideration will also be given to those with one or more of the following skill sets:

Resumes for the Network Operations and Telecommunications position may be submitted to

Apply Now!

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Last modified: Aug 13, 2013, 10:02 EDT
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