Michelle DeFronzo is the Founder and CEO of ImEx Cargo, a Massachusetts logistics, transportation, and technology company she founded in 2000, and the creator of Plug-In Freight Ops™. Her career spans more than 30 years across aviation, commercial banking, EDI technology, 3PL operations, airline GSA/GSSA operations, trucking, and supply-chain execution.
She is developing Plug-In Freight Ops™ as digital execution infrastructure designed to coordinate assets, movements, workflows, handoffs, exceptions, and accountability across fragmented cargo ecosystems. She also leads ImEx Cargo Academy and its workforce-development initiatives, connecting logistics operations, digital skills, employer needs, and technology adoption.