WPI’s financial aid staff is here to help you navigate the financial aid application process and to answer any questions you may have about paying for your college education. Please feel free to reach out to us, and we will help you in any way we can!
All appointments with our office will be by phone or virtual zoom meetings. Appointments should be made at least 24 hours in advance. See our booking link below.
We are available via email and our phones (508-831-5469) are answered Monday - Friday between the hours of 10:30 am and 4 pm EST.
If you need to leave a message, please provide the student's WPI ID if possible. Please also leave an email address that we may use to contact you. During peak season (November - May) it may take up to 3 business days for a response to calls and emails. We will dedicate the time needed for your inquiry.
- Email is not necessarily secure against interception. If your communication is very sensitive or includes personal information such as data from your tax return, we encourage you to either fax or mail it to our address above.
Office Hours for Calls and Email:
10:30 am - 4:00 pm Monday - Friday
Appointments can be made by visiting our appointment booking page.
Available appointment times include the following:
General Questions (i.e. do you have all my documents? What are my payment options? What is the CSS Profile?):
10:30am, 12:30pm, 3:30pm Monday-Friday
In-depth Questions (i.e. how do I complete verification for my aid? What paperwork do I file if my academic standing as changed? How do my changing financial circumstances affect my aid?):
9:30am, 11:30am, 2:30pm Monday-Friday
When submitting documents to our office, please email them to firstname.lastname@example.org or fax them to 508-831-5039. You may also use the Campus Center mail room for contactless drop-off. Address the envelope to Office of Student Aid & Financial Literacy and drop it off at the mail slot next to the mail room window, bottom floor of the Campus Center. If you do not have an envelope please ask the mail room staff at the mail room window for a pre-addressed Student Aid & Financial Literacy envelope, they have them available for students.
Should you need to send any check payments to us please address them to WPI, c/o Financial Services Department, 100 Institute Road, Worcester MA 01609