Connect with Us

WPI’s financial aid staff is here to help you navigate the financial aid application process and to answer any questions you may have about paying for your college education. Please feel free to reach out to us, and we will help you in any way we can!

We are available for meetings in person in our office in the Bartlett Center, virtually or by telephone.  Please call 508-831-5469 or email for an appointment. Appointments are available Monday through Friday, between the hours of 9am-4pm EST. Our team will be happy to help to arrange an appointment for you!

Our phones (508-831-5469) are answered Monday - Friday between the hours of 10:30 am and 4 pm EST.

If you need to leave a message, please provide the student's WPI ID if possible. Please also leave an email address that we may use to contact you.  During peak season (November - May) it may take up to 3 business days for a response to calls and emails.  We will dedicate the time needed for your inquiry.

When submitting documents to our office, please fax them to 508-831-5039 or mail them to WPI Office of Student Aid & Financial Literacy, 100 Institute Road, Worcester MA, 01609.  You may also use the Campus Center mail room for contactless drop-off. Address the envelope to Office of Student Aid & Financial Literacy and drop it off at the mail slot next to the mail room window, bottom floor of the Campus Center. If you do not have an envelope please ask the mail room staff at the mail room window for a pre-addressed Student Aid & Financial Literacy envelope, they have them available for students.

Should you need to send any check payments to us please address them to WPI,  c/o Financial Services Department, 100 Institute Road, Worcester MA 01609.



Office of Student Aid & Financial Literacy

Bartlett Center

100 Institute Road

Worcester, MA 01609


508-831-5039 fax - email


  • Email is not necessarily secure against interception.  If your communication is very sensitive or includes personal information such as data from your tax return, we encourage you to either fax or mail it to our address above.




Location: Bartlett Center
Phone: 508-831-5469
Fax: 508-831-5039

Meet the Staff

Executive Director, Financial Aid,

Jessica joined the team in July 2019. Prior to her arrival at WPI, she was at Harvard University managing the student accounts customer service team and student loan operations team. Jessica earned her Bachelors of Science degree from UMASS-Amherst’s Isenberg School of Management. She also holds a Master’s in Business Administration as well as Certificate in Advanced Graduate Study in Non-Profit Management. Jessica has been in higher education for 12+ years. She has experience in the following higher education areas: student accounts, student loans, collections, financial aid and ...

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Director of Office Operations,

Phone: +1 (508) 8315000 x5469

Mike’s primary responsibilities are supervising the Sr. Assistant and Assistant Directors, managing the endowed fund awarding process and overseeing the daily operations of the office. Mike joined the WPI Office of Student Aid & Financial Literacy in December 1999. Prior to WPI, he worked in student loan collections and originations for Key Education Resources. Mike has his bachelor’s degree from Southern New Hampshire University and his MBA from Anna Maria. In his spare time, Mike enjoys spending time with his family, baking, and is a fan of all things Disney.

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Assistant Director - Student Aid & Financial Literacy,

Hailey joined the Office of Student Aid & Financial Literacy in March 2022. Hailey is responsible for awarding students with last names starting with HP – MC. Her other responsibilities include managing all state grants and administering financial aid for WPI's graduate student population and assisting with the financial literacy program. Hailey earned her Bachelor of Science degree in Business Administration and her MBA from Anna Maria College. In her spare time, she enjoys camping, hiking, and spending time with family.

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Senior Associate Director of Student Aid & Financial Literacy,

Bridget joined the Office of Student Aid & Financial Literacy team in January 2020.  Bridget is responsible for awarding all first year international student applicants as well as all students enrolled for 5 years or more as an undergraduate.  She also manages our office front line Financial Aid Counselor team.

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Financial Aid Counselor,

Phone: +1 (508) 8315000 x5469

Anne joined the WPI Office of Student Aid & Financial Literacy in 2014. Anne provides administrative support for the department, customer service to students and their families over the phone as well as walk-ins.  Anne received her Bachelor of Arts degree from UMass Lowell. Anne has 20+ years in the banking and customer service industry. In her spare time Anne teaches piano and enjoys reading, walking and gardening.

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Assistant Director Financial Aid,

Preferred name: Gina Havel Palmatier.  Gina came to WPI in 2021 as a member of the SAFL Front line team and was recently promoted to Assistant Director.  Gina is responsible for awarding all undergraduate students with last names starting with MD – SA.  She is also responsible for awarding all ROTC awards, Managing the Federal Work Study program, Administering the Tuition Exchange program, and awarding all summer financial aid.  Gina earned her Bachelors of Arts degree (1991) and Masters in Education, Higher Education Administration (2006) from the University of Texas at ...

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Senior Assistant Director, Financial Aid,

Jackie joined the Office of Student Aid & Financial Literacy in October 2015. Jackie is responsible for awarding all undergraduate students with last names starting with SB – Z.  She manages the Pell Grant program and manages all external reporting for the office. Jackie earned her Bachelor of Science degree in business administration from Stonehill College. Prior to WPI, she worked in the human resources field for twelve years

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Asst Director, Financial Aid,

Casey joined the WPI Office of Student Aid & Financial Literacy in May of 2022. She is responsible for awarding students with last names starting with A-C and managing the financial literacy program. Prior to joining WPI, Casey worked as a teacher. Casey is passionate about educational accessibility and excited to be a part of the financial aid team.

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