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Jessica joined the team in July 2019. Prior to her arrival at WPI, she was at Harvard University managing the student accounts customer service team and student loan operations team.Jessica earned her Bachelors of Science degree from UMASS-Amherst’s Isenberg School of Management. She also holds a Master’s in Business Administration as well as Certificate in Advanced Graduate Study in Non-Profit Management. Jessica has 15+ years of higher education experience in the following divisions/departments: undergraduate enrollment, financial aid, finance, advancement (fundraising) operations, student ...

Mike’s primary responsibilities are supervising the Sr. Assistant and Assistant Directors, managing the endowed fund awarding process and overseeing the daily operations of the office. Mike joined the WPI Office of Financial Aid in December 1999. Prior to WPI, he worked in student loan collections and originations for Key Education Resources. Mike has his bachelor’s degree from Southern New Hampshire University and his MBA from Anna Maria. In his spare time, Mike enjoys spending time with his family, baking, and is a fan of all things Disney.

Bridget joined the Office of Financial Aid team in January 2020.  Bridget is responsible for awarding all first year international student applicants as well as all students enrolled for 5 years or more as an undergraduate.  She also manages our office front line Financial Aid Counselor team.

Jackie joined the Office of Financial Aid in October 2015. Jackie is responsible for awarding all undergraduate students with last names starting with SB – Z.  She manages the Pell Grant program and manages all external reporting for the office. Jackie earned her Bachelor of Science degree in business administration from Stonehill College. Prior to WPI, she worked in the human resources field for twelve years

Preferred name: Gina Havel Palmatier.  Gina came to WPI in 2021 as a member of the SAFL Front line team and was recently promoted to Assistant Director.  Gina is responsible for awarding all undergraduate students with last names starting with MD – SA.  She is also responsible for awarding all ROTC awards, Managing the Federal Work Study program, Administering the Tuition Exchange program, and awarding all summer financial aid.  Gina earned her Bachelors of Arts degree (1991) and Masters in Education, Higher Education Administration (2006) from the University of Texas at ...

Casey joined the WPI Office of Financial Aid in May of 2022. She is responsible for awarding students with last names starting with A-D, Veterans Affairs students, and managing the financial literacy program. She received her Bachelor's degree from the University of Massachusetts Amherst. Prior to joining WPI, Casey worked as a teacher. Casey is passionate about educational accessibility and excited to be a part of the financial aid team.

Elizabeth joined the Office of Financial Aid in September 2023. She is responsible for awarding all undergraduate students with the last names starting E-LE. She manages the State Grant program. Elizabeth earned her Bachelor of Science degree in Business Administration and her MBA from Fitchburg State University. Prior to WPI, she worked at Bank of America as a Senior Banker. When not at work, Elizabeth enjoys biking on the mountains, working out, and traveling. 

Paul joined the Office of Financial Aid team in January 2022. His role here at WPI is helping students and their families over the phone as well as walk-ins.  Paul has 10+ years’ experience in billing and customer service. 

Anne joined the WPI Office of Financial Aid in 2014. Anne provides financial aid counseling for the students and their families over the phone as well as walk-ins. Anne provides administrative support for the department as needed.  Anne received her Bachelor of Arts degree from UMass Lowell. Anne has 20+ years in the banking and customer service industry. In her spare time Anne enjoys playing with her granddaughter, reading, walking, knitting and gardening.

Susan joined the Office of Financial Aid in January of 2023. Susan provides administrative support for the department, customer service to students and their families over the phone as well as walk-ins. She also coordinates with the Bursar’s Office to apply Outside Scholarships for WPI recipients. Susan received her Bachelor of Arts degree from Regis College.

Raymond joined the Office of Financial Aid in March 2023. Raymond provides administrative support for the department, customer service to students and their families over the phone as well as walk-ins. Prior to WPI, he handled day-to-day operations as an administrator for the Academic Advising office at Quinsigamond Community College. He also served in the United States Air Force as an Airborne Cryptologic Linguist. In his spare time, Raymond enjoys gaming, watching movies, and is a fan of all things Marvel.