Jessica joined the team in July 2019. Prior to her arrival at WPI, she was at Harvard University managing the student accounts customer service team and student loan operations team.

Jessica earned her Bachelors of Science degree from UMASS-Amherst’s Isenberg School of Management. She also holds a Master’s in Business Administration as well as Certificate in Advanced Graduate Study in Non-Profit Management. Jessica has been in higher education for 12+ years. She has experience in the following higher education areas: student accounts, student loans, collections, financial aid and fundraising operations.

When not at work, Jessica enjoys spending time with her family, running, spinning and the beach.