Meet the Team

Maureen Pollard is the Office Coordinator in the Office of Accessibility Services (OAS) and is the first point of contact for students and families.  She is happy to answer questions about the services of our office. She loves spending time with her family and being outside, preferably at the beach.  

Laura Susanin began her role as an Executive Functioning Coach at WPI in the fall of 2025. She has worked in a coaching capacity since 2022, supporting individuals in strengthening their academic, career, and life management skills. With a background as a Licensed Independent Clinical Social Worker, Laura brings a holistic, person-centered approach to her work and a deep understanding of the strengths and challenges that can influence success. Outside of work, she enjoys spending time with her family, walking her dog Rosie, and cheering on Boston and college sports teams.

James joined the Office of Accessibility Services (OAS) in 2021 originally as the Exam Coordinator providing support in the Exam Proctoring Center. As Assistant Director of OAS James takes pride in working with students helping to provide equal access to WPI courses and programs and making sure students and faculty have the support they need. He holds a Bachelors in Anthropology from the University of New Hampshire. 

Kelly supports students as the Exam Coordinator for OAS. She is enthusiastic about working with students in higher education and is responsible for proctoring and scheduling exams. She also enjoys listening to music, spending time with her family, friends, and dog, and volunteering with at a turtle rehabilitation organization.