Kara Ann Crosson

Kara Ann Crosson

Student Success Manager

Academic & Corporate Engagement

Office: 100 Institute Road

Phone: 508-831-6789

Timothy Goodale

Timothy Goodale

Assoc Mgr, Online Programs

Contact me if you're interested in: 

  • Construction Project Management 
  • Environmental Engineering 
  • Fire Protection Engineering
  • Mechanical Engineering
Susan Hicks

Susan Hicks

Sr. Account Executive

Phone: 508-523-2187

"Being able to represent Worcester Polytechnic Institute is incredibly humbling. I have so much respect for the entire WPI family and what we do on a daily basis to improve the world in which we live.”

Joining Corporate and Professional Education in 2002, Sue has worked in many roles within the organization.  In her current position, she works with individual students and organizations who are interested in advancing their education with WPI’s online graduate programs.  Sue is an experienced, detail-oriented professional and a skilled administrator, communicator and manager.  She earned her Bachelor of Science degree from Indiana University of Pennsylvania and began her career with Marriott, opening five new hotels for the hotel chain during a period of significant growth.  She loves to help students navigate the process to an advanced degree.

Contact me if you're interested in:

  • Biotechnology 
  • Biomedical Engineering
  • Cybersecurity 
  • Electrical & Computer Engineering 
  • Power Systems Engineering 
  • Power Systems Engineering: Protection & Control 
  • Power Systems Management 
  • System Dynamics
Amanda Keighley

Amanda Keighley

Senior Manager Online Programs

Phone: 508-831-4179

“Earning an advanced degree provides individuals with the confidence and knowledge to work smarter and faster. The new doors that are opened can make the difference between working to make a living and being richly immersed in the career of their dreams.”

As a manager of online programs, Amanda works with numerous departments across campus, WPI leadership and operations teams, to ensure the highest quality of online learning and customer service for online graduate programs. With her past experience, Amanda honed her skills in client engagement, needs analysis, and solutions development for clients with revenues in excess of $1 billion. She is also well-versed in market research and analysis, strategic planning, product launches, budgeting, and financial planning. Amanda holds a Master's of Public Administration from American International College and a BS in Management from Bridgewater State University.

Contact me if you're interested in: 

  • Data Science
  • Robotics Engineering 
  • Systems Engineering 
  • Systems Thinking
Lori Kendall-Taylor

Lori Kendall-Taylor

Student Success Mgr, Online

Phone: 508-831-6532

Contact me if your program is: 

  • Data Science
  • Robotics Engineering 
  • Systems Engineering 
  • Systems Thinking
Stephanie Papia

Stephanie Papia

Student Success Mgr, Online

Phone: 508-831-4905

Contact me if your program is: 

  • Biotechnology 
  • Biomedical Engineering
  • Cybersecurity 
  • Electrical & Computer Engineering 
  • Power Systems Engineering 
  • Power Systems Engineering: Protection & Control 
  • Power Systems Management 
  • System Dynamics