Towards effective collective IS use in a voluntary healthcare environment
This talk presents a work in progress study to understand the effective use of a collective healthcare system. Organizations continuously face challenges in achieving effective use of Information Systems (IS) under new scenarios. These challenges are amplified when collective, rather than individual use is needed, and when use is voluntary. This research explores the drivers of effective collective use in voluntary healthcare environments using the example of a surge management system in hospital emergency departments, a context in which IS often need to be used by multiple people to achieve the intended outcomes. We bring together three streams (i.e., effective use, collective use, and voluntary use) of literature. We aim to contribute to the extant literature by conceptualizing effective collective IS use and providing a greater understanding of the role of voluntariness and the drivers of such use. Our research also holds practical implications for the implementation of eHealth systems.
April 24, 2024 (Wednesday)
noon-1:00PM
UH405
Jennifer Jewer Ph.D. PMP is an Associate Professor in the Faculty of Business and she is cross-appointed to the Discipline of Emergency Medicine in the Faculty of Medicine at Memorial University of Newfoundland, Canada. Her research focuses primarily on IT and digital transformation governance, and health informatics. Specifically, this includes the design of governance mechanisms to allocate decision making and accountabilities with respect to IT in organizations, and the adoption of IT in healthcare settings. Her research has been supported by various funding bodies, including the Social Sciences and Humanities Research Council of Canada and the Canadian Institute for Health Research. Dr. Jewer has published in top journals and conferences such as the Journal of the Association of Information Systems, the European Journal of Information Systems, and the International Conference on Information Systems. She has taught information systems at the undergraduate and graduate levels. Before joining academia, Dr. Jewer gained experience in consulting in Canada, France, and the US.
Contact: jenniferj@mun.ca