Frequently Asked Questions

Depending on your symptoms and the specifics of your case, isolation could last from 5 days up to 10 days or longer. See the table below. WPI isolation requirements for students and employees include:  

• Isolating for at least 5 full days following your positive result. (Day 0 is the day of your positive test result, day 1 is the first full day after you test positive.) 

• Continuing to isolate past 5 days if you have not been fever free for 24 hours or other symptoms have not significantly improved.  (See "How do I clear isolation" below.)  

• During isolation and for 5 days afterwards, wear a high-quality mask (a KN95, N95, or KF94 when outside your room; cloth masks are not allowed on campus unless paired with a surgical mask or KN95) and keep physically distanced from others whenever you leave your room. Wear a high-quality mask in any shared spaces in your private residence (such as a shared bathroom).  

• Wash your hands frequently and wipe down surfaces in shared bathrooms and other common after use.  

• If your bathroom has a fan, turn it on for at least 30 minutes after you use the bathroom.  

• Do not visit with anyone, including friends or family, during isolation.  

Note: WPI is following the CDC’s current guidelines for isolation; guidelines may change, so check back for updates.  

The table below shows the typical isolation schedule: 

Students, faculty, and staff will need to arrange their own isolation and quarantine space. Once you test positive for COVID-19 on or off campus, you need to notify the University using the Positive Case Form and include your plan for isolation. 

Employees should isolate at home. Options for student isolation include: 

1. Isolate in place (i.e., your room/apartment) on or off campus. This means you may need to isolate with your roommate(s) present.  

2. Isolate at home or other private off campus space (your permanent residence, or a separate room at a friend or family member's house, or a hotel) if you are able to travel in a private vehicle, without using public transportation or rideshare.  

General guidelines and expectations for students:

• Students are expected to isolate in their own room. Students may not visit others, spend time in common areas other than bathrooms, or have guests (i.e., you should not be socializing if you are isolating). 

• Students may leave their room wearing a mask to go to medical appointments or pick up food (see FAQ below about meals). 

• We realize that you will not always be able to wear a mask or keep physically distanced from your roommate(s) in your bedroom; please do your best to mask and avoid close contact with your roommate(s) to the greatest extent possible. 

• Students who are isolating are expected to wear a mask in any shared indoor spaces such as a residence hall floor bathroom. Please use common sense; if you need to remove your mask when in a common bathroom (to brush your teeth or shower, for example), do so quickly while staying as distanced from others as possible. 

• Students with suite bathrooms are encouraged to work directly with their roommates to determine a system of shared use during isolation.

• COVID-positive students who need a mask can pick up a KN95 or N95 mask at the food pick up locations in the Park Avenue garage or Townhouse during operational hours. 

Students who have significant concerns about your options for isolation or have a roommate with a high-risk medical condition should reach out to the public health team at publichealth@wpi.edu or 774-366-6845 during normal business hours (Monday through Friday, 9 am to 5 pm) to see if there is an option to isolate in our limited isolation space on campus, which is reserved for high-needs students.  

Per CDC guidance, depending on your symptoms and the specifics of your case, isolation could last from 5 days up to 10 days or longer. In general, most people can clear isolation after 5 full days if all of the following criteria are met:  

• You are asymptomatic or your symptoms are much improved; and  

• You have been fever-free for 24 hours without any fever reducing medication; and

• You have filled out the isolation clearance form.  

It is very important to continue to take the following precautions for 5 full days after you have cleared isolation, totaling 10 full days following the start of your infection:  

• Wear a well-fitting KN95, KF94, N95 or surgical mask when outside your room and around others  

• Continue to eat your on-campus meals as grab-and-go  

If you continue to have concerning symptoms after isolating for 5 days, you may still be contagious. If you are a student, contact Health Services at (508) 831-5520 for further instructions. If you are an employee, contact your primary care provider for further instructions. 

If you choose to take a rapid antigen test after isolating for 5 days and it is positive, continue to isolate and test yourself again in 48 hours. 

First, check the syllabus for each course; faculty were asked to include information about how to access courses and material remotely (i.e., via lecture capture, Zoom, etc.) if needed. Contact your faculty members to let them know you are unable to come to class or lab and discuss a plan for keeping up with the work. If you need help, contact Academic Advising or, if you need accommodations, contact the Office of Accessibility Services. Both offices are happy to help.

Most COVID-19 infections are mild in vaccinated individuals, feel similar to typical cold symptoms, and can be managed at home with over-the-counter medications. Mild COVID-19 symptoms include:  

• nasal congestion and runny nose   
• sneezing  
• sore throat   
• headache  
• fatigue   
• low-grade fever   
• cough   
• nausea, vomiting, diarrhea   
• loss of taste or smell  

You can treat mild symptoms on your own, as you would a typical cold or flu. It’s important to:   

• get plenty of rest  
• stay hydrated: frequently take small sips of water, broth, juice, sports drinks, etc., even if you’re not thirsty. Avoid caffeinated beverages.  
• use over-the-counter medication for fever, sore throat, and general discomfort.  

Occasionally, COVID-19 will cause more severe symptoms that require immediate medical attention such as:  

• Shortness of breath or trouble breathing  

• Persistent pain or pressure in the chest  

• Feeling confused   

• Inability to wake or stay awake  

• Pale, gray, or blue-colored skin, lips, or nail beds, depending on skin tone  

• High fevers (greater than 101 degrees Fahrenheit)  

If you are experiencing a medical emergency, call 911 or, if you’re on campus, WPI Campus Police at 508-831-5555.  

Students:  If you are experiencing any concerning symptoms, call WPI Student Health Services at 508-831-5520 Monday through Friday, 8 am to 4:30 pm, to make an appointment or speak with a triage nurse.  

For after-hours student telehealth medical care (evenings and weekends) contact WPI’s on-call healthcare provider at UMass Hahnemann Family Health Center of Worcester at 508-334-8830. Identify yourself as a WPI student and follow the prompts to leave a message; the healthcare provider on call will respond as soon as possible.  

If you would like to be seen for an in-person appointment after hours or on a weekend, there are several urgent care options in the area, including ReadyMed Plus Urgent Care, Carewell Urgent Care, and the CVS Minute Clinic. Check your local listings for a clinic.  

For any emergencies that require immediate medical attention, please call Campus Police at 508-831-5555, 911 or go to a nearby emergency room. Following is a list of Worcester-area emergency departments:  

• UMass Memorial Medical Center    

• Memorial Campus Emergency Department, 119 Belmont Street, 508-334-6481  

• University Campus Emergency and Trauma Center, 55 Lake Avenue North, 508-421-1750  

• Saint Vincent Hospital Emergency Room, 123 Summer Street, 508-363-5000  

Employees: Please reach out to your primary care provider, local urgent care or emergency room if you have any non-urgent or urgent medical concerns related to COVID-19.    

• Students may NOT go to the campus dining locations during their isolation; once you complete the Positive Case Form, WPI's public health team will give you information on how to pick up meals during normal business hours. If you test positive after hours or on a weekend, please arrange for your own meal delivery. 

• If you’re in isolation, use the GET Mobile app to order from a selection of meals for pick up Monday through Friday during the hours below.

  • Download the app from the Apple or Android app store onto your phone.

  • On the app, search for Worcester Polytechnic Institute, (not WPI) and use your WPI log in-in credentials.

  • Order meals between 7 to 10 am or 1 to 3 pm Monday through Friday and select your pick up location. On Fridays, be sure to order enough meals for the weekend as well. 

  • The health team will have your boxed meals available at your pick up location from 11 am to 1 pm and 4 to 5 pm each day. Locations are Townhouse unit 85-8 and inside the Park Avenue garage (see map below). Please wear a mask when picking up meals. 

• If you are not on a meal plan, you will need to use Goat Bucks to order through the GET app. You can also ask friends and family members to drop off food and supplies, or order food and supplies for delivery to your residence (main lobby, front door, or individual apartment if in a townhouse style apartment) through DoorDash or other services.

• If you are experiencing any difficulty obtaining meals, please do not hesitate to contact WPI’s public health team (publichealth@wpi.edu or 774-366-6845) for help during normal business hours.  

map to concession stand 9 2022 resized.jpg

We fully expect we’ll have many students unable to attend class due to illness or isolation. Please don’t worry—faculty are being flexible, and we are all here to help. Here’s what you should do:  

• Check your course Canvas site and syllabus for any content or assignments you may miss. Many faculty will have posted instructions about what to do when you need to miss class.  

• Contact each of your professors for additional instructions on accessing classes and labs remotely during your isolation period. Faculty will be flexible and will provide various online and make-up options for students who need to miss class.  

• Email your Academic Support Advisor in the Office of Academic Advising to let them know your situation. They can help if you have trouble contacting your professors. If you are not sure who to email, call the Office of Academic Advising at 508-831-5381.  

• Consider asking classmates to take especially good notes to share with you and review the notes together virtually. If you don’t know a classmate to contact, ask your professor to help you identify someone.  

• Here are some questions you might want to ask faculty and instructors:  

1. Do they have presentation materials or notes for the classes you will miss that they can share with you?  
2. Can you set up a time to meet with them virtually to review the material covered in the classes you will miss?  
3. Do they have a TA or PLA whom you could meet with virtually to review missed class content or assignments?  
4. If you need to miss a required project, quiz, lab, or exam, is there a way to do a make-up or otherwise complete the assignment?  
5. Because you cannot be in class, is there a way for you to demonstrate that you have engaged with the assigned material?  
6. Do they suggest any readings or activities to supplement the learning you would have acquired through class preparation and homework?  

If you need disability accommodations, please contact the Office of Accessibility Services at 508-831-4908.  

COVID Support  

• The Public Health Team is available to provide COVID-19 support for students and employees on an individual basis if needed. Contact the Public Health Team by emailing publichealth@wpi.edu or completing the Positive Case Form.   

• Students can reach out to Student Health Services at 508-831-5520 during normal business hours with questions related to COVID-19 symptoms. 

• Employees should reach out to their health care provider with questions related to Covid-19 symptoms.    

Mental Health Support  

It’s important to take good care of your mental health while you’re in your isolation period. Even if you're alone in your space, you're among many, many people going through a similar experience. Connect virtually with friends and family, go outside (masked) for fresh air, and reach out to WPI services as needed. Check the Be Well Together page for ideas, and remember the Student Development & Counseling Center is always available to help.    

Local Pharmacies  

There are several local pharmacies that can deliver medications and other health supplies, including:  

• CVS at 44 West Boylston St.    
• CVS at 400 Park Ave.  
• Walgreens at 320 Park Ave  

The CDC defines a close contact as someone who was less than 6 feet away from an infected person for a cumulative total of 15 minutes or more over a 24-hour period. An infected person can spread COVID-19 starting 2 days before they have any symptoms or test positive.  

Students and employees who are a close contact will need to follow WPI’s protocols, which are based on the latest CDC and Massachusetts Department of Public Health guidance.  

Regardless of vaccination status:  

• Students should contact Student Health Services at 508-831-5520 if you or your roommate are immunocompromised or have a high-risk health condition.  

• Wear a snug-fitting KN95, KF94, N95 or surgical mask anywhere outside of your room for 10 days after last contact with the COVID positive individual. (Day 0 is the day of your last contact, day 1 is the first full day after your last contact.)  

• Monitor your symptoms. If you develop symptoms test as soon as possible after symptom onset. 

• If you have no symptoms, test 5 days after your last exposure to the person who tested positive.   

• Avoid large crowds  

• Students may attend classes and activities during this time, and employees may report to work if on-site work is required as long as you wear a mask.  

Students, faculty, and staff are expected to notify their close contacts after they test positive. Notifying others of their potential exposure helps them keep themselves and their loved ones safe. While it might be awkward to make that phone call or send that text, it is the right thing to do and helps protect your friends, colleagues, and their families.  

Think about where you’ve been and who might have been exposed to your germs. Notify anyone you’ve spent time with where you were less than 6 feet apart for 15 minutes or more, going back at least two days before you got tested or started having symptoms through the time you started to isolate.

Yes. Vaccination provides the best protection against severe illness from COVID and provides the best chance for our community to participate in the daily activities that are so critical to college life.  

WPI requires all students and employees coming to campus to be up to date (completed the initial one or two shot series plus one booster dose) with COVID vaccines or have an approved Medical or Religious Exemption on File.  

Students  

• All undergraduate and graduate students enrolled in on-campus classes and/or conducting research in on-campus labs, whether they live on campus or off, are required to be up to date with their COVID vaccination, including one booster dose.  

• As with our other vaccination requirements, there is a process for students to submit a request for a medical or religious exemption via the Student Vaccination Exemption form.   

• WPI will offer support and guidance to our international students who may have difficulty accessing vaccines approved by the World Health Organization. International students can contact Student Health Services for additional support by calling 508-831-5520 during normal business hours.  

​Employees  

• All WPI employees, including faculty and staff who are classified as fully remote and new hires, are required to be up to date on their COVID vaccination, including a booster dose.  

• Requests for a disability/medical or a religious accommodation must be submitted through the Division of Talent & Inclusion by completing this form. Requests for disability/medical accommodations require medical documentation.  

The state’s website provides information on where to get the vaccine and boosters, including numerous pharmacies, community health centers, and health care providers in the area; you can search by zip code for locations. 

WPI is only providing approved disability/medical or religious exemptions to the COVID vaccination requirement. WPI will not grant exemptions or accommodations for philosophical reasons. To receive an exemption, you must share proof that a disability or medical condition prevents you from receiving the COVID vaccine, or demonstration a sincerely held religious objection to the vaccine.

As with our other vaccination requirements, there is a process for students to submit a request for a medical or religious exemption via the Student Vaccination Exemption form. 

Employees can submit a request through the Division of Talent & Inclusion by completing this form.