Small Business Digitization Services

Many small businesses and non-profits are rethinking business models and purpose. To help these organizations remain viable and healthy during the 2020 COVID-19 pandemic, the Foisie Business School at Worcester Polytechnic Institute created a new service. Leverage a regional ecosystem of business resource organizations and teams of students and faculty, we will help businesses digitally transform from onsite to remote operations and from in-person to online customer engagements.

In partnership with the Massachusetts Small Business Development Center (MSBDC) at Clark University and the Center for Women and Enterprise (CWE) in Westborough, we will offer no-cost digital service consulting to small businesses and non-profits to help them transition to a digital revenue or operating model. Using a triage approach, our corps of volunteers will help organizations by identifying resources, implementing solutions, training, and pointing to sources for future support.

The digital services include but are not limited to:

Recommendations to digitize existing operations or sales.
Create or modify a business or non-profit website.
Create or modify a digital storefront to enhance e-commerce.
Implement or modify a scheduling system (e.g., for a repair or e-commerce delivery business).
Train people to work remotely.

We aim to help existing businesses and non-profits weather the COVID-19 crisis. We can assist remotely on a variety of digital tools and resources available on the cloud/web. Please note that onsite hardware or software installation and configuration is currently not available.

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