Emergencies

Emergencies are unanticipated conditions that could cause immediate and substantial damage to persons, property, equipment, or the environment or anything impeding academic programming, delivery of educational services, or workforce productivity.

Examples of Emergencies:

Electrical wires exposed with or without visible sparks
No power to a room/building
Water running, unable to shut off
Exterior door/lock that will not secure or will not open
Student(s) cannot get into/out of their room in a residential building
Smell of gas
Leaking roof
Alarms sounding
Someone stuck in an elevator/room and unable to get out

Emergencies should be called in to the Customer Service Center at 508-831-5500 during normal business hours, and the caller or their department’s administrative assistant should create a work order in SchoolDude.

Work orders for emergencies should NOT be communicated via email.

After Hours Emergencies:

Emergencies outside normal hours should be called into Campus Police, 508-831-5433 or 508-831-5555.