Service Adjustments from Restructuring
Department(s):
Marketing CommunicationsAs WPI adjusts to recent restructuring, some services have relocated or changed. Thank you for your patience as new systems and processes are implemented. Changes to expect include:
Photography
Marketing Communications will focus on capturing imagery with the highest marketing value to WPI. Photography for other purposes, such as events and ceremonies, will be limited. All departments may request photography using this form. Requests will be evaluated individually, and Marketing Communications will work with you to review options if we are unable to fulfill your request. If you have questions about campus photography, contact Jacleen Becker (jaci@wpi.edu), creative director in Marketing Communications.
Events
The Events Office, which supports all campus events, has broadened its scope to include business development and conference management. The team, now led by Jenn Parissi-Forti, director of university events and chief Commencement officer (formerly director of presidential and institutional events in the Office of the President), continues to be based in the Campus Center and will be working to identify efficiencies and improve processes and the use of space on campus. In the meantime:
- The process for requesting campus event space and support will not change. Please continue to use 25Live for your initial requests and contact events@wpi.edu with questions.
- Academic events continue to be managed by Stacey Burton, academic event planner, and University Advancement events continue to be managed by Aubrey Valley, executive director of lifetime engagement.
- Over the next few weeks, the Events Office team will reassess responsibilities and will connect directly with campus partners accordingly.
Nonfaculty Research Appointments
Jonathan Lee, graduate and research appointments coordinator in Talent and Inclusion, takes on an expanded role supporting nonfaculty research appointments. He will partner closely with Camille Bouchard-Chhoeuk, director of operations in the Office of the Vice Provost for Research. Jonathan will:
- Collaborate with academic departments to ensure the accuracy and completeness of documentation related to nonfaculty research appointments, including visiting scholars, research staff, and international nondegree students
- Prepare appointment and reappointment letters with hiring units
- Oversee data tracking and reporting processes to ensure timely and accurate information management
- Support academic departments in the coordination of research and teaching assistant appointments
System Administration (Windows, Linux, Storage)
Information Technology Services will hire an associate director of systems engineering and operations to oversee system administration. The existing ticket queues and request process remain unchanged. For urgent issues, email LeeAnn LeClerc (lleclerc@wpi.edu, chief information security and technology officer.
Information Security
Information Technology is reviewing current security software and comparing it against new options. The aim is to find a more effective and cost-efficient solution. For urgent issues, email LeeAnn LeClerc (lleclerc@wpi.edu), chief information security and technology officer.
Business Architecture, Requirements Gathering, Intake, and Assessments
These responsibilities will be redistributed among existing Information Technology staff and supplemented with additional support when project demands require it. If your department is considering technology changes for fiscal year 2026 or preparing your budgets for fiscal year 2027, please engage the intake team and the Technology Intake Planning Group as soon as possible. For urgent issues, email Melissa Floyd (mfloyd@wpi.edu), associate chief information officer for user success and experience. For all other inquiries related to Information Technology Services, email helpdesk@wpi.edu.