Credit Card Services

Student Account Payments via Credit Card

WPI’s third-party servicer, Nelnet, processes student account credit card payments. For information on how to make a payment to your student account, please see the Bursar’s page on tuition payment options.

Departmental Credit Card Services

The Financial Services office must approve processing all payment cards at WPI. If your department is interested in accepting credit card payments, please contact Michelle Pickett at mpickett@wpi.edu .  

Payment Card Industry Data Security Standards (PCI DSS)

WPI complies with PCI Data Security Standards. WPI does not store any credit card information and uses secure methods for processing credit card information. All our third-party servicers are also compliant with PCI DSS standards. All employees who process or have access to credit card information will receive PCI training and are required to follow the standards set forth in the PCI Data Security Standards. See PCI Q&A for more information on PCI standards.  

Overview of PCI

• Only those with a “need to know” are granted access to credit card and electronic payment data.
• Email cannot be used by any WPI employee to transmit credit card or personal payment information.
• Credit card or personal payment information is never downloaded onto any portable devices such as USB flash drives, compact discs (CDs), laptop computers, or personal digital assistants (PDAs).
• Fax transmissions (both sending and receiving) of credit card and electronic payment information occurs only on those fax machines where access is restricted to those individuals who must have contact with payment card information in order to do their jobs.
• The storage of personally identifiable credit card or payment information on WPI computers and servers is prohibited.
• Only secure communication protocols and/or encrypted connections to the authorized vendor are used during the processing of eCommerce transactions.
• The three-digit card-validation code printed on the signature panel of a credit card is never stored in any form.
• The full contents of any track from the magnetic stripe (on the back of a credit card, in a chip, etc.) are never stored, in any form.
• All but the first and/or last four digits of any credit card account number are always masked, should it be necessary to display credit card data.
• All media containing credit card and personal payment data that is no longer deemed necessary or appropriate to store are destroyed or rendered unreadable.