OpenReel

Confirm that your phone model is supported (iOS Supported Devices and Android device compatibility).
Confirm that your phone has at least 5GB of local storage available.
Update your phone to the latest OS version.
Download and install the OpenReel Capture App. (Google Play Store • Apple App Store)
Sign our Media Release Form

Find a location in your home, office, classroom, or lab that has minimal background noise
Choose a location that allows at least 4-5 feet of room between you the wall behind you
Ensure your space has good lighting - natural lighting on one side (windows) plus a table or floor lamp on your other side is best
Avoid windows directly behind you
Avoid overhead/ceiling lighting if possible
If you don't have a tripod, place your device on a stack of books or on a windowsill, and make sure that your camera is at eye level (you may sit or stand)
Declutter your background and only include items that support the message you would like to portray in your interview

The director will welcome you and take control of your camera settings
The director will guide you to enhance your surroundings from improving lighting to arranging objects
The director will let you know when the recording has started and will record a 10 second test
After a successful test, the director will let you know when the shoot has started
A guest, project manager, or the director will ask you questions as the shoot records
The director may stop the shoot periodically to upload small segments of the recording
Once the recording has concluded, please keep the OpenReel app open until the recording has finished uploading to the OpenReel cloud
When the director tells you the upload is finished, you may close the browser to end your session

Charge your device to 100%. You do not want to charge your device while recording as both processes eat up a lot of processing power and you risk overheating the device. Note: If using AirPods make sure they are fully charged as well.
Connect to the fastest available network (usually WiFi). After joining a Session, Subjects need upload and download speeds of at least 3 Mb/s. A poor, fluctuating, or spotty internet connection can result in a user being disconnected from the Session unexpectedly, thus interrupting your take.
Close down other applications. Force quit applications that might usually run in the background hogging processing power or that might be utilizing valuable internet bandwidth.
Turn on Do Not Disturb or Focus mode. This prevents phone calls from disrupting recording and uploading, and prevents notifications from affecting the shot.
Disable Bluetooth so any nearby Bluetooth devices don't try to connect in the middle of recording. Only do this step if you are not using Bluetooth earbuds during the shoot.

Enter the case-sensitive 4-digit Session ID that your Director provided to you. Type in your name, and press Continue.
Select the Session room box to enter!

Update your browser to the latest version (please use Chrome of Firefox only)
Clear the Cache on your browser
Disable any personal firewalls or VPN's
Ensure that you have a strong WIFI internet connection with an upload speed of at least 3mb/s
Ensure that you have at least 5GB of free space on your computer as the file will record locally before it's uploaded to the OpenReel cloud
Sign our Media Release Form

Apple iOS Device (iPhone or iPad) or Android Phone Directions