I am a second-year Ph.D. student in Business Administration at Worcester Polytechnic Institute, specializing in Information Systems. My research focuses on user perception and responses in technology interactions, particularly with chatbots. Using both qualitative and quantitative methods, I aim to deepen our understanding of user-technology relationships.

My work contributes to improving technology design by enhancing user empowerment, fostering adoption, and increasing the prevalence of emerging technologies. By bridging theory and practice, I seek to ensure that technology evolves in ways that better serve users and organizations.