SDG 1: No Poverty - End poverty in all its forms everywhere
I joined the faculty of the Business School at WPI in July 2020. I received my Ph.D. in Business Administration with an emphasis on marketing from West Virginia University. In my research, I study (1) the psychology of gift giving, (2) how consumers make financial decisions, (3) consumer well-being and the intersection of them. My research has been published in the Journal of Retailing, Journal of Consumer Association, Journal of Public Policy & Marketing, Psychology & Marketing, European Journal of Marketing, and Journal of Business Research. I have presented my work at several national and international conferences, including Marketing and Public Policy, the North American and European Association for Consumer Research, American Marketing Association's summer and winter academic conferences, the Society for Marketing Advances, and the Institute for the Study of Business Markets conferences.
At WPI, I teach graduate courses in consumer behavior and marketing analytics. Prior to joining WPI, I taught Consumer Behavior, and Marketing Research courses at West Virginia University. My mission as an educator is to create an inclusive, intellectually rigorous learning environment where all students — regardless of background or prior preparation — can realize their potential and pursue meaningful careers. I use an evidence-based, student-centered teaching approach built on a strong belief that learning happens through doing. My courses challenge students to move beyond surface-level understanding and wrestle with ambiguity by constantly applying what they learn to solve real-world problems. My goal is for every student to develop into an independent decision maker with a critical mind who can navigate and solve the messy, ambiguous problems they face in the real world. In what follows, I reflect on my teaching approach and its effectiveness.
I joined the faculty of the Business School at WPI in July 2020. I received my Ph.D. in Business Administration with an emphasis on marketing from West Virginia University. In my research, I study (1) the psychology of gift giving, (2) how consumers make financial decisions, (3) consumer well-being and the intersection of them. My research has been published in the Journal of Retailing, Journal of Consumer Association, Journal of Public Policy & Marketing, Psychology & Marketing, European Journal of Marketing, and Journal of Business Research. I have presented my work at several national and international conferences, including Marketing and Public Policy, the North American and European Association for Consumer Research, American Marketing Association's summer and winter academic conferences, the Society for Marketing Advances, and the Institute for the Study of Business Markets conferences.
At WPI, I teach graduate courses in consumer behavior and marketing analytics. Prior to joining WPI, I taught Consumer Behavior, and Marketing Research courses at West Virginia University. My mission as an educator is to create an inclusive, intellectually rigorous learning environment where all students — regardless of background or prior preparation — can realize their potential and pursue meaningful careers. I use an evidence-based, student-centered teaching approach built on a strong belief that learning happens through doing. My courses challenge students to move beyond surface-level understanding and wrestle with ambiguity by constantly applying what they learn to solve real-world problems. My goal is for every student to develop into an independent decision maker with a critical mind who can navigate and solve the messy, ambiguous problems they face in the real world. In what follows, I reflect on my teaching approach and its effectiveness.
SDG 1: No Poverty - End poverty in all its forms everywhere
SDG 3: Good Health & Well-Being - Ensure healthy lives and promote well-being for all at all ages
SDG 10: Reduced Inequalities - Reduce inequality within and among countries
SDG 12: Responsible Consumption and Production - Ensure sustainable consumption and production patterns
Featured works:
Chapman, L. M., & Reshadi, F. (2025). Generating insult from injury: Receiving self-improvement gifts causes negative word of mouth. Journal of Retailing, 101(3), 366–381.
Suwanda, S. N.***, Tanner, E. C., Reshadi, F., & Fitzgerald, M. P. (2025). Exploring Consumption Stigma: A Systematic Literature Review and Future Research Agenda.https://onlinelibrary.wiley.com/doi/10.1111/joca.70027 Journal of Consumer Affairs, 59(3), e70027.
Reshadi, F. (2023). Failing to give the gift of improvement: When and why givers withhold self-improvement gifts. Journal of Business Research, 165, 114031.
Reshadi, F., & Fitzgerald, M.P. (2023). The pain of payment: A review and research agenda. Psychology & Marketing, May. https://doi.org/10.1002/mar.21825
Reshadi, F., Givi, J., & Das, G. (2023). Gifting digital versus physical gift cards: How and why givers and recipients have different preferences for a gift card’s mode of delivery. Psychology & Marketing, January. https://doi.org/10.1002/mar.21790
Reshadi, F., & Givi, J. (2022). Spending the most on those who need it the least: gift givers buy more expensive gifts for affluent recipients. European Journal of Marketing, December. https://doi.org/https://doi.org/10.1108/EJM-01-2022-0042
Fitzgerald, M. P., Reshadi, F., & Sarkees, M. (2022). Patient susceptibility to over-trust: The case of off-label prescribing. Journal of Consumer Affairs, 56(2), 849–875. https://doi.org/10.1111/joca.12451
Ozanne, L. K., Stornelli, J., Luchs, M., Mick, D., Bayuk, J., Birau, M., Chugani-Marquez, S., Fransen, M., Herziger, A., Komarova, Y., Minton, E., Reshadi, F., Sullivan-Mort, G., Trujillo, C., Bai, H., Dhandra, T., & Zuniga, M. (2020). Enabling and cultivating wiser consumption: The roles of marketing and public policy. Journal of Public Policy & Marketing, November. https://doi.org/10.1177/0743915620975407
Press Coverage
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“Gifts of gym memberships and Botox treatments can lead to hurt feelings and bad reviews for the businesses,” The Conversation (Link) |
2026 |
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“Why eating cheap chocolate can feel embarrassing – even though no one else cares,” The Conversation (Link) |
2023 |
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“E24: Gift Giving Research | Farnoush Reshadi | The Business School,” WPI podcast, (Link) |
2025 |
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“Some holiday gifts can backfire – leading to hurt feelings, bad reviews,” Florida International University News (Link) |
2025 |
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“The unrevealed psychological risk of self-help gifts,” MedIndia (Link) |
2025 |
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“Study shows some holiday gifts can backfire - leading to hurt feelings, bad reviews,” Yahoo Finance (Link) |
2025 |
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“Starbucks apologizes for its bear cup drama. What's behind the 'Bearista' frenzy?” CBC (Link) |
2025 |
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“The well-intentioned Christmas presents you should NEVER give to loved ones, according to experts,” The Daily Mail (Link) |
2025 |
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“As Tesla tanks in San Francisco, a new EV gains trust,” E&E News (Link) |
2025 |
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“What made the Stanley-Starbucks collab go viral? The psychology of scarcity,” Retail Touch Points (Link). |
2024 |
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“What’s the hidden motivation behind the $50 gift card you put under the tree?” Yahoo Finance (Link) |
2024 |
| “Wendy’s surge pricing coming in 2025,” Axios (Link) |
2024 |
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“Why Wendy’s has been catching flak over prices and how restaurants can avoid it,” Orange County Register (Link) |
2024 |
| “Ask the experts: Best savings accounts for kids,” WalletHub |
2024 |
| “Ask the experts: Best credit cards for purchase protection,” WalletHub |
2024 |
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“Afraid of overspending on holiday gifts? Set a budget. We’ll show you how,” USAToday (Link) This article was republished by about 70 local newspapers, including The Tennessean – Nashville, TN, Columbus (OH) Dispatch, Indianapolis Star, Palm Beach Post, Austin American-Statesman, Burlington Free Press, Providence Journal, and Asbury Park Press. |
2023 |
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“Digital gift cards are easy to use and hard to lose, but givers still avoid them,” PHYS.org (Link) |
2023 |
| “Tips from the pros: Finding & using the right student card,” MoneyGeek |
2023 |
| “Ask the experts: Car insurance,” WalletHub |
2023 |
| “Ask the experts: What is APR?” WalletHub |
2023 |
| “Ask the experts: Best personal loans,” WalletHub |
2021 |
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“The dangers of the one-click buy paradigm,” Modato Blog (Link ) |
2021 |