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Gordon Library staff is proud to support the information and research needs of the WPI community.  Please see our list of important service contacts, or consult our staff directory below for department descriptions and staff contact information. Not sure who to contact? Email us at or use our online chat service.

Gordon Library Organization Chart


The administration coordinates the work of other library departments, and oversees all library activities to ensure that projects and goals meet the broader mission of the institution and meet or exceed academic library standards. We welcome your suggestions and comments on the library.

Access Services & Outreach

Access Services & Outreach oversees the following services: borrowing, course reserves, interlibrary loan, document delivery, and resource sharing with other libraries. We also are responsible for seeing that all items are returned to the shelves, oversee Tech Suite Reservations, and monitor the building for safety. Our focus is on customer service and we welcome all feedback and suggestions. Email us at

Jill Westover

Jill Westover

Resource Sharing Team Lead
Jill is part of the Access Services and Outreach team. She is responsible for overseeing all operations of interlibrary loan and document delivery services. She also provides assistance to patrons and supervises student assistants at the Information Desk. View Profile

Library Academic Strategies

The Academic Strategies Department is informed by an integrative vision for achieving high impacts in learning and research at WPI and in library practice, bringing together expert library staff to deliver: information, digital, and scholarly communication literacies of WPI students, faculty, and staff; quality access to information through collection assessment and development; information discovery through resource description and information systems; high quality user experiences in library virtual interfaces through good UX design; and continuous assessment and improvement of library impacts on WPI's institutional goals.

Zhimin Chen

Librarian for Core Systems and Digital Repository Administration
Philip Waterman

Philip Joseph Waterman

Librarian for Global Programs & Undergraduate Learning Coordinator
Phone: +1 (508) 8316724
As Librarian, Global Programs, Phil serves as the library liaison to Global Programs to support their project-based learning curriculum. As the Coordinator for Undergraduate Learning, Phil leads the setting of goals and priorities for the library's undergraduate instruction program and coordinates the assessment of the instruction program. As an instructor, Phil provides research assistance to students, faculty, and staff through individual and group consultations, in-class instruction, and online tutorials. View Profile

Archives and Special Collections

Archives and Special Collections actively collects, preserves, and makes available university records, historical and cultural collections, artwork, and objects of enduring value. The Archives provides services to the WPI community, scholarly researchers, and the broader public.

Arthur Carlson

Arthur Larentz Carlson

Assistant Director, Archives
Phone: +1 (508) 8315000 x6257
As Assistant Director for Archives and Special Collections, Arthur oversees the University Archives, Rare Books & Art, and Manuscript collections.  These collections support the teaching curriculum, document history and culture, and serve as the institutional memory of WPI.  View Profile
Kathleen Markees alt
Kathy Markees

Kathleen A. Markees

Special Collections Curator
Office: Gordon Library
Phone: +1 (508) 8315000 x5675
Kathy curates the rare book and art collections, and is responsible for the library's preservation services including repairing circulating books and conserving materials from Archives & Special Collections. Kathy curates exhibitions in the Gladwin Gallery and provides fabrication and installation support for library exhibits.  In addition to providing teaching and programming for special collections, she is a resource to the community on the care and conservation of books and artwork. View Profile
Amy Smid

Amy Smid

Access Archivist
As Access Archivist, Amy guides researchers to content in Archives & Special Collections via online access tools, research appointments, instruction and outreach.  View Profile