The administration coordinates the work of other library departments, and oversees all library activities to ensure that projects and goals meet the broader mission of the institution and meet or exceed academic library standards. We welcome your suggestions and comments on the library.
Gordon Library staff is proud to support the information and research needs of the WPI community. Please see our list of important service contacts, or consult our staff directory below for department descriptions and staff contact information. Not sure who to contact? Email us at library@wpi.edu or use our online chat service.
Administration
Anna K Gold
University Librarian
Library
Anna Gold joined the WPI community as University Librarian in 2017; she brought with her a passion for and dedication to polytechnic learning and interdisciplinary research.
She began her career as a research librarian at the Library of Congress. In 1994 she joined the National Science Foundation (NSF), where she served as library director before becoming manager of NSF’s public website. ... View Profile
Diane Begreen
Operations Manager
Library
Diane provides clerical, administrative, and event support to the University Librarian and to all library staff. Diane ensures that the Gordon Library is a safe and comfortable place for students, faculty, and staff to study, meet, and socialize.
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Access Services & Outreach
Access Services & Outreach oversees the following services: borrowing, course reserves, interlibrary loan, document delivery, and resource sharing with other libraries. We also are responsible for seeing that all items are returned to the shelves, oversee Tech Suite Reservations, and monitor the building for safety. Our focus is on customer service and we welcome all feedback and suggestions. Email us at accessservices@wpi.edu.
Amy Lawton
Head Access Services/Outreach
Library
Amy is Head of the Access Services and Outreach Department which manages Inter-Library Loan, Course Reserves, Student Employment and Outreach programs. The Access Service and Outreach Department also oversees Anderson Lab A, the Gordon Conference Room and Tech Suite reservations as well as the overall safety of the building.
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Robin Benoit
Information Services Librarian
Library
Robin is part of the Access Services and Outreach team. She supervises student information desk employees, provides research assistance, and processes interlibrary loan requests.
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Lynn Loftus
Lynn Loftus
Information Services Librarian
Library
Lynn is part of the Access Services and Outreach team. She supervises student information desk employees, provides research assistance, and processes interlibrary loan requests.
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Samantha Stanley
Access Services Student Coord
Library
Samantha is part of the Access Services and Outreach team. She supervises the information desk student staff, processes reserve materials, and is in charge of stack maintenance.
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Jill Westover
Resource Sharing Team Lead
Library
Jill is part of the Access Services and Outreach team. She is responsible for overseeing all operations of interlibrary loan and document delivery services. She also provides assistance to patrons and supervises student assistants at the Information Desk.
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Library Academic Strategies
The Academic Strategies Department is informed by an integrative vision for achieving high impacts in learning and research at WPI and in library practice, bringing together expert library staff to deliver: information, digital, and scholarly communication literacies of WPI students, faculty, and staff; quality access to information through collection assessment and development; information discovery through resource description and information systems; high quality user experiences in library virtual interfaces through good UX design; and continuous assessment and improvement of library impacts on WPI's institutional goals.
Lori Jean Ostapowicz-Critz
Assoc Dir, Academic Strategy
Library
As Associate Director for Library Academic Strategies, Lori manages the Research & Instruction, Collections & Systems Management, Faculty Research Support, and Digital Academic Strategies programs. These programs ensure the Library continues to provide significant impacts on research and learning at WPI.
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Zhimin Chen
Librarian for Core Systems and Digital Repository Administration
Library
As the Librarian for Core Systems and Digital Repository Administration, Zhimin (Jimmy) manages the library core systems including Alma, Primo, EZproxy, ILL and etc. and works with University IT web team for developing new digital WPI system Hyrax. Jimmy also works with Archives ans Special Collections team for digital WPI content.
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Karen by the water
Karen Lupa Coghlan
Research & Instr. Librarian
Library
Karen assists students, faculty, and staff in conducting research through individual, team, and classroom-based consultations. As an instructor, Karen provides research assistance to students, faculty, and staff through individual and group consultations, in-class instruction, and online tutorials. She/her/hers
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Martha Gunnarson
Electronic Resources Librarian
Library
Martha is responsible for managing access to print journals, eJournals, and eBooks. She is the library's representative to inFIRE .
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Steve Haire
Acquisitions Associate
Library
Steve is responsible for acquiring print, electronic and other materials for the Gordon Library, based on the direction of the Collection Assessment and Development Librarian, the professors’ needs and requests from WPI staff and students. He also does the cataloging and end-processing of materials as they arrive, preparing them for circulation out of the library.
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Teresa Negrucci
Collection Asses/Dev Librarian
Library
Teresa is responsible for the selection, acquisition and assessment of the library’s print and electronic collections.
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Paige E Neumann
Research & Instr. Librarian
Library
Paige assists students, faculty, and staff in conducting research through individual, team, and classroom-based consultations. She/her/hers.
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Philip Joseph Waterman
Librarian for Global Programs & Undergraduate Learning Coordinator
Library
As Librarian, Global Programs, Phil serves as the library liaison to Global Programs to support their project-based learning curriculum. As the Coordinator for Undergraduate Learning, Phil leads the setting of goals and priorities for the library's undergraduate instruction program and coordinates the assessment of the instruction program. As an instructor, Phil provides research assistance to students, faculty, and staff through individual and group consultations, in-class instruction, and online tutorials.
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Archives and Special Collections
Archives and Special Collections actively collects, preserves, and makes available university records, historical and cultural collections, artwork, and objects of enduring value. The Archives provides services to the WPI community, scholarly researchers, and the broader public.
Arthur Larentz Carlson
Assistant Director, Archives
Library
As Assistant Director for Archives and Special Collections, Arthur oversees the University Archives, Rare Books & Art, and Manuscript collections. These collections support the teaching curriculum, document history and culture, and serve as the institutional memory of WPI.
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Emily Ping O'Brien
Digital Repository and Metadata Librarian
Library
As the Digital Repository and Metadata Librarian, Emily coordinates the ingest of digitized and born-digital archives and special collections material into the library's repositories, databases, and other discovery systems. she/her/hers.
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Amy Smid
Access Archivist
Library
As Access Archivist, Amy guides researchers to content in Archives & Special Collections via online access tools, research appointments, instruction and outreach.
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