Staff Directory

The Gordon Library staff is proud to support the information and research needs of the WPI community. Please see our list of important service contacts, or consult our staff directory below for department descriptions and staff contact information. Not sure who to contact? Email us at library@wpi.edu or use our online chat service.

Interested in working with us? We welcome your inquiries. Open positions for library staff are announced through WPI's Career Services website. Student employees are integral to our mission, and provide essential and exemplary service to fellow students and faculty. For information on student job opportunities at the library, please contact our student staff supervisor or visit WPI's Student Jobs website.

 

Administration

The administration coordinates the work of other library departments, and oversees all library activities to ensure that projects and goals meet the broader mission of the institution and meet or exceed academic library standards. We welcome your suggestions and comments on the library.

Anna Gold
University Librarian, George C. Gordon Library

Phone: +1 (508) 8315000 x6161

Anna Gold joined the WPI community as University Librarian in 2017. She brought with her a passion for and dedication to polytechnic learning and interdisciplinary research.At WPI she has led projects to renew Gordon Library spaces to better serve as vibrant, productive working and learning spaces where students feel empowered and supported. She has also led the library's Digital WPI initiative that showcases WPI student projects and research as well as the cultural and historical treasures of the WPI Archives.Anna began her career as a research librarian at the Library of Congress. In 1994, ...

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Jonathan Ortiz
Jonathan Ortiz  (he/him)
Library Operations Manager, George C. Gordon Library

Phone: +1 (508) 8315000 x4129

As the library operations manager, Jon directly supports all library staff and acts as a liaison between the Gordon Library and the rest of the WPI community. He works closely with the University Librarian to oversee the library budget, with a specific focus on processing invoices, managing library supplies and coordinating event logistics + staff/faculty conference room bookings. He also works closely with Facilities to make sure that any issues in the building are quickly identified and resolved.

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Elizabeth Dufresne
Strategic Collaborations & Web Communications Librarian, George C. Gordon Library

Liz supports, facilitates, and coordinates collaborative initiatives that contribute to achieving the library's and university's strategic priorities. Current projects includeConducting and sharing research on WPI’s contributions to sustainable development and the UN SDGsProject and research advisory services for students, with a focus on IQP and sustainability projects and research supportSupport for maintaining faculty public-facing research or professional profilesCheck out our Sustainability eBook Collection:Mapped to the United Nations’ Sustainable Development Goals (SDGs), this ...

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Access Services & Outreach

Access Services & Outreach oversees the following services: borrowing, course reserves, interlibrary loan, document delivery, and resource sharing with other libraries. We also are responsible for seeing that all items are returned to the shelves, oversee Tech Suite Reservations, and monitor the building for safety. Our focus is on customer service and we welcome all feedback and suggestions. Email us at accessservices@wpi.edu.

Brenda Cummings
Brenda Cummings  (She/Her)
Head, Library Access Services & Outreach, George C. Gordon Library

Phone: +1 (508) 8315000 x5101

Brenda is the Head of Access Services & Outreach, where she brings an excitement for library services and a passion for working with students. Leading a dynamic team, she oversees a variety of services that support the WPI community including, borrowing, course reserves, information and general reference services, resource sharing, student employment, collection maintenance, and outreach activities. Brenda joined WPI in 2022.

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Scholarly Communication and Open Strategies

The Library's newest department, Scholarly Communication and Open Strategies, is responsible for delivering high quality information resources and discovery services and innovative uses of technology and assessment strategies that advance WPI research, teaching, community engagement, and other library programs and initiatives. This includes developing and leading collaborative programs and services that advance the goals of open access in scholarly communication and educational resources, including digital publishing platforms, digital repositories for sharing student and faculty research and OER resources, and adoption of standards such as ORCiD and DOI that support scholarly communication.

Lori Ostapowicz-Critz
Associate Director, Scholarly Communication & Open Strategies, George C. Gordon Library

Phone: +1 (508) 8315000 x6252

As Associate Director for Scholarly Communication and Open Strategies, Lori provides leadership and management for the library’s Scholarly Communication and Open Strategies programs and services.  This includes responsibility for delivering high quality information resources and discovery services and innovative uses of technology and assessment strategies that advance WPI research, teaching, community engagement, and other library programs and initiatives.

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Research & Instruction

In collaboration with other library departments and university faculty, the Research & Instruction Department develops, delivers, and assesses learner-centered, sustainable and effective instruction and research consultation services that support WPI’s unique curriculum and interdisciplinary projects and research. Instruction and course- and project-related research services are integral to our students’ ability to accomplish their goals and develop foundational life skills, including critical information literacies. 

Elizabeth Hambleton
Research & Instruction Librarian, George C. Gordon Library

Phone: +1 (508) 8315000 x5638

Dr. Elizabeth Hambleton is a Research & Instruction Librarian in the Gordon Library. She provides research assistance and instructional support to all library users. Her primary interests in the field of library science include UI/UX and accessibility, especially in digital spaces. She has published articles and book chapters on ludomusicology. In addition to providing broad support to students and faculty in their scholarly pursuits, she is revamping LibGuides, Canvas pages, and other asynchronous research aids and tutorials to support education in and out of the classroom at WPI.

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Archives and Special Collections

Archives and Special Collections actively collects, preserves, and makes available university records, historical and cultural collections, artwork, and objects of enduring value. The Archives provides services to the WPI community, scholarly researchers, and the broader public.

Emily O'Brien
Emily O'Brien  (she/her)
Head of Archives & Special Collections and Digital Collections Librarian, George C. Gordon Library

Phone: +1 (508) 8315000 x5230

As the Head of Archives & Special Collections and Digital Collections Librarian, Emily provides strategic leadership and vision for programs and services that document, preserve, and share the rich historical legacy of the WPI community. In her role, she also leads efforts to organize, preserve, describe, and provide access to born-digital and digitized archival materials, especially in her work with the Digital WPI repository. Her professional interests center on metadata wrangling, digital storytelling, and the integration of technology to strengthen preservation and access. Emily enjoys ...

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Gillian McCuistion
Gillian McCuistion  (she/her)
Institute and Outreach Initiatives Archivist, George C. Gordon Library

As the Institute and Outreach Initiatives Archivist, Gillian develops, implements, and leads archival strategies for documenting and promoting Worcester Polytechnic Institute's history. She plays a key role in preserving WPI's legacy and impact through innovative collection development and outreach collaborations across campus, while ensuring ongoing discoverability of and access to archival resources. She leads curation of the annual Gladwin Gallery exhibit, facilitates participatory archiving with student groups, supports primary source instruction and patron research needs, and manages many ...

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