As we begin the new academic year, ITS has compiled a few important updates, reminders, and resources to help you get the year off to a smooth start. For questions or assistance with any of these, do not hesitate to contact the IT Service Desk by emailing ITS@wpi.edu or calling 508-831-5888.
Best wishes for a successful 2026-2027 academic year from the entire ITS team!
In this digest:
- Renew Wireless Certificate on Personal Devices
- Card Access Requests
- Where to Find the Service Desk & Technology for Teaching and Learning
- Training and Compliance Calendars
- A-Term Academic Technology Support
- Microsoft’s Apps Dashboard
- Software Requests
- Scientific & Engineering Software & Applications (SESA) Training Sessions
- Advanced Rapid Prototyping Lab
- ITS FY26 Year in Review
Renew Wireless Certificate on Personal Devices
Connecting to WPI wireless installs a certificate on your device that expires one year after setup. Renew now to prevent disruption! If a device was previously connected but is no longer working, the certificate has likely expired. Renew Wireless Certificate on Personal Devices contains instructions.
Card Access Requests
This form enables you to submit card access requests, including bulk requests by uploading a completed Excel spreadsheet template.
Where to find the Service Desk & Technology for Teaching and Learning during the Gordon Library Construction
- IT Service Desk is on the first floor, one level below the Library entrance. More details are in Library Renovation Update for A-Term.
- Technology for Teaching and Learning team is now located in Gordon Library 302.
Training and Compliance Calendars
The training and compliance calendars for the 26-27 academic year are available for you to view so you know when to expect training notification.
A-Term Academic Technology Support
Our Academic Technology team is here to support you with technology consultations, training, and technical assistance for the tech tools you use every day in your classroom. Please see the announcement, A-Term Academic Technology Support (2026) for details.
Microsoft’s Apps Dashboard
Microsoft's Apps dashboard at myapps.Microsoft.com contains all your available apps. You can even pin your favorite ones in a collection to find them faster using instructions in Microsoft's Apps Dashboard.
Software Requests
The Software Library in the Help Portal lists the software we currently have. If the software you need for your classes is not listed there, please sign into the Help Portal and submit the Software Request Form to let us know.
Scientific & Engineering Software & Applications (SESA) Training Sessions
Academic and Research Computing (ARC) offers free, non-credit instruction in scientific and engineering software for the WPI community. Training and consultation topics include MATLAB, LaTeX, HPC, Linux, AI, and more. Click this link for more information. Email archelp@wpi.edu if you have any questions.
Advanced Rapid Prototyping Lab
The Advanced Rapid Prototyping Lab offers a variety of services to help you or your students with prototyping. In addition to housing several more advanced 3D printing options and hands on training and access to 3D scanning, the lab will also help students get connected to other resources on campus that may be better suited to their project’s needs. Invited lectures and project consultations are available at any stage of the prototyping process.
ITS FY26 Year in Review
We are pleased to highlight our support of strategic projects and share our accomplishments at FY26 ITS Review.