Information Technology (IT) consults on campus projects.


IT Project Requests 

If your department is planning a project that requires IT resources or time that equals or exceeds 40 hours, please notify us using the IT Project Intake Form. Additional information about IT Project Requests can be found on the WPI Hub. Notifying the IT department in the early stages greatly increases the project’s success! 

In addition to partnering with departments across campus, IT is regularly involved in projects for enterprise, security, infrastructure, and operations. Here are some highlights of our project work.

Current IT Projects

  • Unified Communications - Zoom Phone

  • Name Change Processes: Preferred, Legal, Username, and Email Address

  • Contingent Identity Management Process

  • Onboarding/Access Form

Recently Completed IT Projects 

  • Banner Historical Data Migration
  • ID and Username Generation


More details are available in the Featured Projects below!

Phone: 508-831-5136
Fax: 508-831-5483

Current and Recently Completed IT Projects

Unified Communications - Zoom Phone

WPI is pleased to announce that we have made the strategic decision to move to Zoom Phone. In early summer 2023, Information Technology will begin a phased approach to implement unified communications at WPI, transforming the way you communicate today! This exciting change enables many technical improvements and allows WPI to consolidate to a single vendor for voice, video, SMS text, and chat, all using Zoom, an application most WPI employees are already familiar with. Visit the WPI Hub for the Timeline and Frequently Asked Questions.

A photo of the two towers

Banner Historical Data Migration

As of April 2023 WPI’s Ellucian Banner application is retired, and the associated Oracle database and servers are being decommissioned. All operations have been transitioned out of Banner and into other systems of record (e.g., Workday, PowerFAIDS, Salesforce, Slate). Banner legacy data required for records retention, compliance, and reporting purposes are moving to other systems of record and to AWS Redshift. Department leads have worked with IT on transitioning this legacy data for future access. Additional details and the timeline are on the WPI Hub.

A photo of Williams House

South Village Residence & Student Center Updates

IT partnered in this Facilities-managed project in Summer 2022 which expanded from the original three residences by adding six additional residences and the student center. IT highlights included upgrading the South Village uplink to 10Gb direct connection back to the main campus, upgrading networking in the additional buildings. Supporting safety as a high priority of Residential Services and Campus Police, IT installed in each building: a Blue Phone and camera system tied into the CPD main surveillance system, card access, along with monitoring on doors and fire alarms. ATC added TVs and digital signage in the Student Center and new Residence Halls