User Success and Experience


User Success and Experience is a dedicated team focused on ensuring the WPI community has the partnership and support they need to meet their strategic goals while improving their experience and rate of success in utilizing and implementing new technology.  By centering our services on Data Governance, Business Architecture, Project Management, Communication and Change Management, and Service Desk Support Management, we provide a cross functional ITS support framework. From ideation to implementation and support, our team is set up to serve as a partner in your technology strategy and project lifecycle experience.