Meet the Team

Mark A Taricco
Executive Director, IT Infrastructure and Operations
Mark Taricco serves as the Executive Director, IT Infrastructure and Operations at Worcester Polytechnic Institute (WPI). He is responsible for providing high quality IT services to the growing WPI community through the continued management and strategic planning of scalable and secure enterprise systems, networking, telecommunications, servers, virtualization and storage environments. Additionally, he oversees the ITSM, Service Support, and Desktop Services department. ... View Profile

Brian Beckwith
IT Support Analyst

Chris James Chagnon
ITSM Architect

Jeff Mandler
Desktop Support Technician


Rachel Riley-Schafer
ITSM Business Analyst

Scott Streeter
Scott N. Streeter
Desktop Support Supervisor

Anne M. Valerio
Service Desk Team Lead

Kevin Wheeler
Director of Support Services