IT Services & Support
Enabling effective use of technology
IT Service & Support enables the effective use of technology for teaching, learning, research, and the administrative work of the University by providing technology and mobility solutions and support.
Conveniently located in Gordon Library, the Service Desk provides support and consultation for technology needs including technical questions, software and devices. Community members walk in to ask questions, resolve technical issues or use the Print Center in the nearby Information Commons. Working in collaboration with all other ITS teams, the Service Desk supports WPI-managed devices.
The IT Service Desk also can provide students, faculty, and staff with a new or replacement ID.
Online Support
Visit the Help Portal and login to fully access our knowledge base for self-help, report an issue you encountered, request assistance and view information about our services, locations and hours.