The Business School at WPI

Being an educator is more than just distributing facts and figures; it's demonstrating the importance of this knowledge in a way that can be relevant for every learner. It's not truly knowledge until the student can grasp and apply it. I consider myself to be an advocate for knowledge - encouraging learning and providing the tools needed to be successful and independent thinkers. I take any opportunity possible to introduce new technologies and social networking behaviors that I feel are relevant into my daily classroom activities.

I am Associate Professor of Operations and Industrial Engineering at Worcester Polytechnic Institute (WPI), with courtesy professorships in Mathematical Sciences and Data Science. I hold a Ph.D. in Industrial Engineering from the University of Pittsburgh. My objective is to use science and technology to assist real human need by improving systems that serve vulnerable peoples, such as refugees and asylum seekers, survivors of human trafficking, and children in the foster care system.

Rob joins WPI from Fidelity Investments, where he spent 23 years in the finance industry, holding multiple executive leadership positions including VP of Strategy and Planning, VP Human Resource Systems, and VP Finance, Procurement, and Accounting Systems. Rob also previously held positions in both the public and private sectors for companies in the manufacturing and nonprofit industries.

The application of Industrial Engineering and mathematical knowledge has always been a rewarding challenge for me. I draw on a variety of Industrial Engineering techniques including optimization and simulation. My research has included evaluating anti-human trafficking efforts, computationally characterizing episodes of care from health insurance claim records, and examining the impact of physician incentives on patient outcomes, as well as research related to mental health, patient flow and practice guidelines.  

I am interested in manufacturing and industrial engineering. My main interests lie at the intersection of manufacturing processes and the financial aspect of the business that relates to these processes. I see my mission as enabling students to become leaders in a business environment and helping them extract value from the processes that drive the organization. We do this by using tools like axiomatic design and Lean Six Sigma methods.

How do leaders work across disciplines, organizations, cultures, and networks to co-create and implement novel solutions, sustainable human-centered change, and entrepreneurial ventures?  Over the past twenty years, this question has motivated Elizabeth Long Lingo's research, innovative project-based teaching, and efforts to advance organizational transformation and policy change to forge more equitable and creatively vibrant organizations, cities, and fields of enterprise. 

I enjoy teaching at WPI because students bring a lot of energy and enthusiasm to their learning; I am also inspired by their optimism. My teaching also reflects topics that motivate me:  detailed process design in our Industrial Engineering program, exploring the implications of operational excellence in our graduate programs, and advancing health care systems. 

Professor Shah has 'done' marketing and now she 'teaches' marketing at the WPI Business School. She has a diverse industry experience in the marketing/brand management function of mid-size to large corporations across consumer goods, retail, and real estate verticals. In academics, she aspires to play her role as a researcher (knowledge creation) and teacher (knowledge dissemination). Her research questions, in the context of discovery, attempt to explain and understand interesting and challenging marketing phenomena that have not received much research attention.

Dr. Kordzadeh joined the faculty of the Business School at WPI in July 2017. He received his Ph.D. in Business Administration with an emphasis on Information Technology from the University of Texas at San Antonio. His research interests include health informatics, social media, information privacy, and business intelligence and analytics.

I am a researcher on organization behavior, people analytics and entrepreneurship related topics, with particular focus on applying advanced econometrics and big data based research designs. I have particular expertise in the digital economy, including Internet video, sports analytics, Web-3 and electronic gaming.