The Business School Leadership, Faculty, and Staff

Learn from Leaders in the Field

The Business School faculty members are accomplished researchers, experienced industry professionals, and dedicated mentors. Bringing that experience into the classroom, entrepreneurial-minded faculty work closely with students to turn ideas into impact, equipping students with the skills they need to become future industry leaders.   

Learn about some of our faculty's research

Healthcare in the Right Hands

As part of their overall research interest in how technology can improve the delivery of healthcare, Diane Strong and Bengisu Tulu, faculty researchers in The Business School, apply funding from the National Science Foundation and the National Institutes of Health to create apps that give patients more control over their own well-being, reduce the need for doctor visits and other interventions, and to improve the quality of care that physicians and other healthcare providers can deliver.

people around a table

Detecting Wound Infections

With award from NIH, a team Led by Jurist Dean’s Professor Emmanuel Agu develops a smartphone app that uses photographs, heat images, and algorithms to detect infections in the open wounds of patients at home.

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Brand Marketing

Purvi Shah, associate professor in The Business School, explains the marketing strategies behind what you’re seeing in stores and online during the holidays.

From advertising and early-season deals to nostalgia and artificial intelligence, the holidays provide a master class in marketing. Understanding it all can make you an empowered shopper with knowledge to tackle gift buying with ease. Shah also contributes her expertise on evergreen brands in an article by Institute of Food Technologists. 

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Gift Giving Research

Farnoush Reshadi, assistant professor in The Business School, discusses her research on consumer behavior and how people make gift-giving decisions. The discussion explores the research that helps explain why gift givers and gift recipients are sometimes on different pages. 

Leadership Team

Diane Strong
Professor & Department Head, The Business School

Phone: +1 (508) 8315000 x5573

WPI provides an environment that values both teaching and research, which is ideal for me. I enjoy teaching at WPI because students are interested in learning and willing to work hard. My teaching focuses on how business, healthcare, and nonprofit organizations can best use computing technologies, such as database systems, electronic health records systems, and mobile apps. Students in my classes learn to design computing applications that meet the needs of organizations. ...

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Entrepreneurship

Rosanna Garcia
Beswick Professor of Innovation and Entrepreneurship, The Business School

Phone: +1 (508) 8315000 x6116

I love teaching entrepreneurship because of the amazing innovations that students ideate and then create businesses around. I like the quote attributed to both Homer (the philosopher, not the father of Bart) and Steve Jobs, "The journey is the reward." I’m honored to be able to guide the WPI students through their journeys of not only learning about business ownership, but also actually building something - whether it’s a prototype, a minimally viable product (MVP) or a company. Being in a university setting provides students with a safety net to fail fast and pivot thei ...

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Micah Chase
Adjunct Instructor/Lecturer, The Business School

Micah Chase has been a founder and CEO for over 25 years successfully growing several startups into multi-million dollar companies. Experience in all phases of an enterprise, B2B, B2C, managing P&L, setting strategic direction, change management, product development, multichannel marketing, business development, contract negotiation, regulatory compliance, and M&A. ...

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Finance

Jue Wang
Assistant Professor, The Business School

Jue (Joy) Wang is an Assistant Professor at the Worcester Polytechnic Institute Business School. Her research examines financial disclosure and the economics of information in the AI era. She studies what regulatory filings reveal about hedge fund operational risk, how public sentiment shapes investment decisions, and how fintech platforms structure the information available to lenders and borrowers. Her research interests span Fintech, Hedge Funds, and ESG.

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Information Systems and Technology

Nima Kordzadeh
Associate Professor, The Business School

Phone: +1 (508) 8315000 x5290

Nima Kordzadeh is an Associate Professor of Information Systems at the WPI Business School. He is also affiliated with the Data Science Program. Joining WPI in 2017, Professor Kordzadeh was drawn by the university’s commitment to blending theory with practice, aligning perfectly with his educational philosophy. Teaching at WPI is particularly rewarding for him because it enables engagement with students poised to use technology to shape a better world. ...

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Jim Ryan
Associate Teaching Professor, The Business School

Phone: +1 (508) 8315000 x5990

Prior to accepting my faculty position with WPI in 2019, I held tenured positions with Troy University and Auburn University at Montgomery, retiring from the Alabama System in 2019. During this time frame, I also visited the University of Louisiana at LaFayette. My teaching philosophy focuses on practical application of Information Technology and I have taught courses across the spectrum of management information systems, concentrating on systems analysis, database management systems, e-commerce, computer networking, and information systems strategy. ...

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Diane Strong
Professor & Department Head, The Business School

Phone: +1 (508) 8315000 x5573

WPI provides an environment that values both teaching and research, which is ideal for me. I enjoy teaching at WPI because students are interested in learning and willing to work hard. My teaching focuses on how business, healthcare, and nonprofit organizations can best use computing technologies, such as database systems, electronic health records systems, and mobile apps. Students in my classes learn to design computing applications that meet the needs of organizations. ...

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Daniel Treku
Assistant Teaching Professor, The Business School

Phone: +1 (508) 8315000 x4894

Daniel N. Treku teaches business application of blockchain technology, business intelligence, and data science at the Business School at Worcester Polytechnic Institute, Massachusetts. His ongoing research lies at the intersection of the value of network technologies (e.g., the business value of blockchain technology), the economics of information systems, and fintech (digital asset investments, tokenization, and cryptocurrency + ML/AI integration). Mainly, his research utilizes conceptual and empirical approaches toward broader aims of financial inclusivity and social good. ...

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Bengisu Tulu
Professor, The Business School

Phone: +1 (508) 8315000 x5184

I enjoy teaching because it allows me to interact with students who have the potential to make the world a better place using technology. I continually innovate in my courses to ensure students enjoy the learning experience, learn the key concepts and skills related to information systems through real world examples, have an opportunity to learn from each other, learn to present themselves as professionals, and most importantly learn to use or develop technology to make a difference. ...

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Richard Gram
Adjunct Teaching Professor, Graduate & Professional Studies

Phone: +1 (508) 8315218

Richard Gram has taught courses at WPI since 2007.  Originally hired by the Management Department, he spent several years teaching for Corporate and Professional Education at customer locations around New England.  Currently he teaches classes for the Business School and Civil Engineering.  He has taught Project Management (MIS 576 and CE 580), Project Evaluation (CE 3025), Innovating with IT (MIS 500), IT Policy and Strategy (MIS 581), and Business Intelligence (MIS 584). ...

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Marketing

Edward Gonsalves
Instructor, The Business School

Phone: +1 (508) 8315000 x6114

Professor Gonsalves is currently a full time instructor in the Business School. He is a graduate of Worcester Polytechnic Institute with a Bachelor’s Degree in Electrical Engineering and a Master’s Degree in Management Science.

Professor Gonsalves’ career has spanned thirty five years in the technology field, having held positions in design, applications, sales, marketing, business development and management. He is the holder of 9 patents and has presented at a variety of industry conferences in the area of RFID. ...

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Adrienne Hall-Phillips
Associate Professor, The Business School

Phone: +1 (508) 8315000 x4934

Being an educator is more than just distributing facts and figures; it’s demonstrating the importance of this knowledge in a way that can be relevant for every learner. It’s not truly knowledge until the student can grasp and apply it. I consider myself to be an advocate for knowledge - encouraging learning and providing the tools needed to be successful and independent thinkers. I take any opportunity possible to introduce new technologies and social networking behaviors that I feel are relevant into my daily classroom activities. ...

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Farnoush Reshadi
Farnoush Reshadi  (She/Her)
Assistant Professor, The Business School

Phone: +1 (508) 8315000 x6510

I joined the faculty of the Business School at WPI in July 2020. I received my Ph.D. in Business Administration with an emphasis on marketing from West Virginia University. In my research, I study (1) the psychology of gift giving, (2) how consumers make financial decisions, (3) consumer well-being and the intersection of them. My research has been published in the Journal of Retailing, Journal of Consumer Association, Journal of Public Policy & Marketing, Psychology & Marketing,  European Journal of Marketing, and Journal of Business Research. ...

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Purvi Shah
Associate Professor, The Business School

Phone: +1 (508) 8315000 x6128

Professor Shah has ’done’ marketing and now she ’teaches’ marketing at the WPI Business School. She has a diverse industry experience in the marketing/brand management function of mid-size to large corporations across consumer goods, retail, and real estate verticals. In academics, she aspires to play her role as a researcher (knowledge creation) and teacher (knowledge dissemination). Her research questions, in the context of discovery, attempt to explain and understand interesting and challenging marketing phenomena that have not received much research attention. ...

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Operations and Industrial Engineering

Sharon Johnson
Professor, The Business School

Phone: +1 (508) 8315000 x5183

I enjoy teaching at WPI because students bring a lot of energy and enthusiasm to their learning; I am also inspired by their optimism. My teaching also reflects topics that motivate me:  detailed process design in our Industrial Engineering program, exploring the implications of operational excellence in our graduate programs, and advancing health care systems.  ...

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Renata Konrad
Professor, The Business School

Phone: +1 (508) 8315000 x5192

The application of Industrial Engineering and mathematical knowledge has always been a rewarding challenge for me. I draw on a variety of Industrial Engineering techniques including optimization and simulation. My research has included evaluating anti-human trafficking efforts, computationally characterizing episodes of care from health insurance claim records, and examining the impact of physician incentives on patient outcomes, as well as research related to mental health, patient flow and practice guidelines.   ...

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Sara Saberi
Associate Professor, The Business School

Phone: +1 (508) 8315000 x6859

My research agenda takes advantage of my educational background. The first area of research is supply chain networks equilibrium. In this research stream, I model supply chain networks to understand the interactions of agents who act in their own self-interest and their impact to business and society. A broad class of research question in this area is motivated by the interaction between supply chain networks and sustainable and responsible decision-making. The focus in my second area of research is on Blockchain technology contributions in the supply chain networks. ...

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Joseph Sarkis
Professor, The Business School

Phone: +1 (508) 8315000 x4831

Joseph Sarkis is a Professor of Management within Worcester Polytechnic Institute’s Business School. He previously served as a faculty member at Clark University and the University of Texas at Arlington. His teaching and research interests are in the fields of environmental sustainability, operations and supply chain management. He is the author or co-author of over 600 publications. His research is widely cited and he earned the designation of highly cited researcher for nine years from 2016-2025 from Thomson-Reuters/Clarivate Analytics (Web-of-Science). ...

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Walter Towner
Teaching Professor, The Business School

Phone: +1 (508) 8315000 x6013

I am interested in manufacturing and industrial engineering. My main interests lie at the intersection of manufacturing processes and the financial aspect of the business that relates to these processes. I see my mission as enabling students to become leaders in a business environment and helping them extract value from the processes that drive the organization. We do this by using tools like axiomatic design and Lean Six Sigma methods. ...

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Joe Zhu
Professor, The Business School

Phone: +1 (508) 8315000 x5467

Joe Zhu is Professor of Operations Analytics in the Business School, Worcester Polytechnic Institute. He is an internationally recognized expert in methods of performance evaluation and benchmarking using Data Envelopment Analysis (DEA), and his research interests are in the areas of operations and business analytics, productivity modeling, and performance evaluation and benchmarking. He has published and co-edited several books focusing on performance evaluation and benchmarking using DEA and developed the DEAFrontier software. ...

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Paul Delvy
Adjunct Instructor/Lecturer, The Business School

I enjoy teaching an interrelated series of topics that combine current industrial methodologies with the basics from academic study that form the foundations for commercial practice.  The WPI classes give me an opportunity to share, mentor and steward students through simulated and practical problems, guiding them to plausible and realistic solutions. ...

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Organizational Behavior

Elizabeth Lingo
Associate Professor, The Business School

Phone: +1 (508) 8315000 x6344

How do leaders work across disciplines, organizations, cultures, and networks to co-create and implement novel solutions, sustainable human-centered change, and entrepreneurial ventures?  Over the past twenty years, this question has motivated Elizabeth Long Lingo’s research, innovative project-based teaching, and efforts to advance organizational transformation and policy change to forge more creatively vibrant organizations, cities, and fields of enterprise.  ...

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Steve Taylor
PR - Professor, The Business School

Phone: +1 (508) 8315000 x5557

My research is focused in two areas: Organizational aesthetics takes seriously the idea that management is as much an art as it is a science, and applies art-based scholarship and practice to management and organizations. Reflective practice is the ability to analyze our own actions and learn from that how to be more effective, ethical, and artful as managers and leaders. At the heart of my work as a researcher and teacher, is my own practice as a playwright. My plays have been performed in England, France, Poland, Canada, New Zealand, Italy, and the USA. ...

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Anne Ogilvie
Anne Ogilvie  (she/her)
Director, Team Learning, The Global School

Phone: +1 (508) 8315000 x4944

Anne Ogilvie is the director for team learning at Worcester Polytechnic Institute (WPI) and the founder of WPI’s SWEET Center, a campus resource that supports effective and equitable teamwork in the collaborative projects that are at the heart of WPI’s project-based curriculum. Anne also teaches OBC505, a graduate course on teaming and organizing for innovation, and she advises interdisciplinary field research projects for WPI undergraduates.  ...

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Staff

Lorelle Tross
Administrative Assistant, The Business School

Phone: +1 (508) 8315000 x4974

Lorelle is the WBS receptionist in the main office, WB215. In addition to being the initial point of contact for most non-admissions related WBS inquiries and visitors, Lorelle handles payroll for WBS student employees; reserves rooms and orders food for WBS programs-related meetings; and orders books and supplies for WBS faculty and staff. 

Office: Washburn 215

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